Allstate: Customer Service
5 months ago
This is an entry level Sales position into the Financial Services Industry which are 2 of the highest paying industries in the US (sales and financial services)
Are you looking to be part of a winning team and be on a True Career Pathway? Do you want to leverage a well respected, National Brand? We are looking for Coach-able, Honest and Hard-Working People who take pride in helping others and like to know, at the end of the day, that they have made a positive impact in the community and put themselves in the best financial position.
In 2018, our agency earned the prestigious ''Gold Level Agency Achievement Award from Allstate for our growth and high customer experience scores. This ranked us #1 in California and #6 in the Nation, out of ~13,000 agencies. In 2017-2023, we ranked in the top 5% in the nation.
Do you like helping people learn something important? Its a great feeling, right? Now howd you like to turn that into a full-time job with one of the most trusted names in America? If yes, then get your foot in the door as an Allstate Customer Service Representative.
As a Sales Assistant, youll be in charge of helping to sustain and grow an Allstate agency by keeping customers informed and well-served. The Agency will count on you to build strong relationships with our customers and help them to have peace of mind. All by helping them protect their families, wealth, homes, cars and assets.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Health Insurance
Responsibilities
- Working in our beautiful open office Mon-Fri (9am-5pm)
- Making a lot of outbound calls to our clients with the goal of ensuring their satisfaction and enhancing their insurance protection.
- Building personal relationships with customers and anticipating their insurance needs
- Taking care of customer requests, policy changes, billing inquiries and payments
- Performing annual customer protection reviews and updating coverage
- Helping with claim processing and resolution
- Identifying protection needs for existing households and transferring clients to senior advisors
- Being a team player to help grow and retain revenue for the agency
Requirement
- Excellent (Spanish) verbal and written communication & interpersonal skills
- Attain a personal lines insurance license within first 60 days.
- Confident self-starter who works well independently
- Caring, compassionate and driven to fulfill customers' needs
- Strong organizational skills, attention to detail and ability to multi-task
- Action-oriented problem-solver, resilient through challenges and able to provide solutions
- Friendly, energetic and enthusiastic
- Must be willing to obtain insurance license
- Schedule: 30-40 hours/week
Base pay: $17.00/hourly + ($10.00-$50.00 Commission) per kept appointment and monthly, quarterly and annual bonus based on sales support performance. 60 day training period. Afterwards, employee eligible for 401K, pay raises, dental or vision plan, cancer or accident policy, company events & trips, extra paid time off and paid sick leave.
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