Associate Customer Service Representative
4 days ago
Hours: Mon - Fri 8:00 AM - 5:00 PM
Duration: 12+ months
Location: Auburn Hills MI 48326
Position is hybrid -- 3 days in the office and 2 days from home
Responsibilities:
- Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner.
- May initiate customer contact to proactively identify and address customer needs.
- Monitors the resolution process to ensure other departments follow through on requests.
- Previous experience working on SAP is required
#LI-FRESH
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