Associate Customer Service Representative

1 month ago


Auburn Hills, United States TalentBurst Full time
Title: Associate Customer Service Representative
Hours: Mon - Fri 8:00 AM - 5:00 PM

Duration: 12+ months
Location: Auburn Hills MI 48326

Position is hybrid3 days in the office and 2 days from home

Responsibilities:
  • Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner.
  • May initiate customer contact to proactively identify and address customer needs.
  • Monitors the resolution process to ensure other departments follow through on requests.
  • Previous experience working on SAP is required
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