Customer Service/Collections Representative

5 months ago


Auburn Hills, United States Shermeta Law Group, PLLC Full time
Customer Service/Collections Representative Auburn Hills-based law firm is looking for a detail-oriented and self-motivated individual with excellent communication and negotiation skills for a customer service/collector position. Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace, and handle a wide variety of customer service call situations. Applicant Requirements:
  • Comfortable with PC-based applications such as the Internet and an auto-dialer.
  • Excellent communication, analytical, negotiation, and organizational skills.
  • Ability to maintain a professional tone during all call situations.
  • Desire to work and excel in a team environment.
  • Strong attention to detail.
  • Excellent data entry skills.
  • Excellent basic math skills.
  • Goal-oriented.

Job Requirements:
  • Minimum experience preferred: 2+ years in Customer Service or collection-type role.
  • High school diploma or GED required.
 We currently offer the following for this position:
  • Competitive hourly wage.
  • Bonus program.

Equal Employment Opportunity: Our firm is committed to equal employment opportunity. Drug Testing/Background Checks: Prior to hiring a background check and drug test are required. Benefits: The Firm offers a competitive benefits package to all eligible employees, including employer-paid life insurance and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process. Voluntary Benefits:
  • Medical Insurance – The firm pays 51% of the medical insurance premium cost.
  • Dental insurance.
  • Vision Insurance.
  • Disability Insurance.
  • Voluntary Life Insurance.
  • Free access to the fitness center located within the building.

Please send your resume to hr@shermeta.com

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