Program Administrator, BSPH
6 months ago
Description
:Program and Student Support 70%
● Provide leadership to achieve the administrative goals and vision of the graduate program.
● Administrative support for the internship placement process for programs in partnership with the Director of Applied Practice.
● Plan and execute program orientations and student scholarly and career events multiple times per year.
● Administer, implement, interpret, and maintain compliance with university, department and program policies and procedures on issues regarding academic programs, advising, registration, continuing student program transfers, financial aid, graduate admission, new student onboarding, prospective student advising, student life, teaching assistantships, visa services.
● Recommend and develop new internal policies, guidelines and procedures.
● Evaluate business processes and operational effectiveness and lead process improvement for the department and programs.
● Analyze and resolve complex administrative issues and provide alternative solutions as necessary.
● Manage the direction of internal academic and administrative policy development for programs and administrative operations.
● Oversee and organize program meetings (e.g., scheduling, agenda preparation, and completion of minutes in collaboration with the Program Director and other program staff).
● Advise faculty and/or deans and/or senior management on programmatic and policy development as they relate to other units. Provide input on academic and administrative policies and guidelines.
● Address and resolve student issues via collaboration with other business units, faculty, staff, and deans.
People Management 10%
● Work with SONHP Administration to recruit, interview, select, hire, and retain a staff support team, which may also include the recruitment and hire of student assistant direct reports.
● Coach, develop, mentor, and supervise staff, including: employee on-boarding, conflict-management, project-based assignments, and providing career development planning and opportunities.
● Appropriately communicate organization information through department/program meetings, team and/or 1:1 meetings, email, instant message (where appropriate), and regular interpersonal communication.
External Relationships and Recruitment Support 10%
● Travel related to support program recruitment (e.g., student fairs, industry networking) and partnership events (e.g., public health departments, hospital presentations) in the continental United States, as needed and directed.
● Outreach to incoming students, alumni, and Advisory Board members.
General Operational Support 10%
● Develop and maintain, in partnership with the program director, program budgets.
● IT Support for students, where appropriate and ability to connect staff, faculty, and students to relevant expert business units to facilitate resolution of the issue.
● Develop and implement systems and processes to establish and maintain records for the operating unit, promotion and enforcement of internal procedures and controls; develop and maintain a system for data collection/management/analysis to support accreditation.
Perform other duties as assigned
Requirements:
● Bachelor's degree or equivalent work experience required. Master’s degree preferred. Degree in public health is preferred.
● Minimum 3 years of increasingly responsible work experience. Work in academic settings is preferred.
● Excellent understanding of technology. Familiarity with Google drive, Tableau, Salesforce, Canvas, Banner, and social media is preferred.
● Detail oriented and highly organized, with ability to balance competing priorities.
● Excellent oral and written communication skills including the ability to communicate on a professional level with groups and individuals across the School and University and with external constituents, ability to edit and proofread complex documents, and ability to draft original correspondence.
● Strong interpersonal and relationship skills, including the ability to work with a highly diverse population of students, staff and faculty. Able to exchange non-routine information using tact and persuasion and to work and communicate with a highly diverse constituency, from new university graduates to C-level executives.
● Ability to travel, and work evenings and weekends.
Full-Time/Part-Time:
Full timePay Rate:
SalarySalary Range :
$75,000 annually; commensurate with experience.-
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