Receptionist

1 month ago


Ann Arbor, United States Great Clips Full time

Great Clips®, the world’s largest salon brand, has been a leader in the haircare industry since 1982. With over 4,400 salons across North America, we provide high-quality, convenient, and affordable haircuts to millions of customers annually.


At Great Clips®, we pride ourselves on creating a welcoming atmosphere where guests are treated like family. Our skilled stylists deliver consistent, personalized experiences, ensuring customers leave looking and feeling their best. We support our team with ongoing education, flexible work hours, and growth opportunities, fostering a supportive environment.


Great Clips® is committed to inclusivity and accessibility for all. If you require accommodation during the recruitment process, please let us know when you apply. Job applicants responding to this posting may be applying to a Great Clips® salon independently owned and operated by a franchisee, with hiring decisions made by the franchisee.


Receptionist Extraordinaire Wanted


Do you have a welcoming attitude and a knack for organization? Join a locally owned Great Clips® salon, the world’s largest salon brand, and be part of an amazing team Whether you’re new to the industry or have experience, great opportunities await


Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below outline the steps you will take in this role, to ensure the customer will return to the salon again and again.


What Are Salon Owners Looking for in a Great Receptionist?
  • Warmly greet customers
  • Communicate and educate the customer on Great Clips processes, Online Check-in, and the Wait Time Monitor
  • Process transactions and issue receipts
  • General knowledge of retail products and the ability to make recommendations
  • Manage the flow of customers between check-in and service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Manage answering phone calls
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commitment to work a flexible schedule, including peak times
  • Dedication to great customer service
  • Ability to work in a fast-paced environment
  • Ability to efficiently and effectively resolve customer issues

Why Join Us?
  • Flexible Work Hours: Part-time hours that fit your schedule.
  • Welcoming Environment: Be part of a supportive and dynamic team.
  • Growth Opportunities: Develop skills and gain experience in a reputable salon brand.


Sounds good, right? Then the salon owner wants to hear from you Do what you love doing with a great brand. Join a Great Clips® salon team today

Ability to work in the United States and of legal working age. * High level of professionalism and phone etiquette. * Bring energy and a positive vibe to the team. * Ability to handle challenges with ease and assist others in doing the same. * Work effectively as part of a team and self-manage when needed. * Consistent attendance and timeliness. * Great work ethic and organizational skills. * Ability to perform well in a fast-paced environment. * A polished and professional appearance. * Previous salon experience is favored by not required. * The desire to deliver a consistent Great Clips® brand experience (don’t worry, training is provided).
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