Front Desk Receptionist

7 days ago

Ann Arbor, United States National Vision Full time
Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visitAmericasBest.com

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed

Job Description

What would you do? - The Specifics
  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings.
Qualifications

Are you the right fit? - The Suitable Talent
  • Fluent in reading and speaking in English.
  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required.
  • Strong organizational skills required.


Additional Information

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

  • Front Desk Receptionist

    3 months ago

    Ann Arbor, United States Hair Club Full time

    ** Front Desk Receptionist - Ann Arbor** **Job Category****:** Field- Administrative **Requisition Number****:** FRONT002614 Showing 1 location **Job Details** **Description** **A Day in the Life :** You'll be responsible for the center's administrative and office support functions along with any activities: * Facilitating new client and existing member flow...

  • Front Desk Associate

    5 days ago

    Ann Arbor, Michigan, United States Drybar Shops Full time

    About Drybar ShopsDrybar Shops is a leading blow dry-only bar, committed to delivering exceptional customer experiences. Our philosophy is centered around providing top-notch service and expertise in blowouts.Job SummaryWe are seeking a highly skilled and customer-focused Salon Receptionist to join our team. As a Salon Receptionist, you will be responsible...

  • Front Desk Associate

    7 hours ago

    Ann Arbor, Michigan, United States Drybar Shops Full time

    About Drybar ShopsDrybar Shops is a leading blow dry-only bar, committed to delivering exceptional customer experiences. Our philosophy is centered around providing top-notch service and expertise in blowouts.Job SummaryWe are seeking a highly skilled and customer-focused Salon Receptionist to join our team. As a Salon Receptionist, you will be responsible...

  • Front Desk Receptionist

    1 week ago

    Ann Arbor, United States America's Best Full time

    Job DescriptionJob DescriptionCompany DescriptionAmerica's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single...

  • Front Desk Coordinator

    6 days ago

    Ann Arbor, Michigan, United States America's Best Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at America's Best. As a key member of our store staff, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers, and maintaining a clean and organized reception area.Key ResponsibilitiesCustomer Service:...

  • Front Desk Receptionist

    1 week ago

    Ann Arbor, United States America's Best Full time

    Job DescriptionWhat would you do? – The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans while obtaining document information...

  • Front Desk Clerk

    3 months ago

    Ann Arbor, United States Hotel Resource Full time

    **Hospitality - Hotel, Admin - Clerical** **Front Desk Clerk** Front Desk Clerk Express Employment Professionals - Ann Arbor Ann Arbor MI **Front Desk Clerk** **Company:** Express Employment Professionals - Ann Arbor **Location:** 48105 US **Category:** Hospitality - Hotel, Admin - Clerical **Degrees Required:** High School **Employment Type:**...

  • Front Desk

    3 months ago

    Ann Arbor, United States Bell Tower Hotel Full time

    Job DescriptionJob DescriptionThe Bell Tower Hotel is seeking a full time front desk clerk. The shifts are 7am-3pm and 3pm-11pm, every day. Availability on weekends and holidays is a must.Job requirements and responsibilities include:* Checking guests in and out* Basic mathematical skills and use of calculator to make calculations without error* Ability to...

  • Front Desk

    3 months ago

    Ann Arbor, United States Ann Arbor Regent Hotel & Suites Full time

    Job DescriptionJob DescriptionThe Ann Arbor Regent Hotel and Suites is seeking a part time/ full time front desk clerk. The responsibilities include checking guests in/out, reservations and general guest service. The shifts are 7-3 and 3-11 and must be available on the weekends and holidays. Prior hotel front desk experience is preferred but not required....

  • Store Receptionist

    6 days ago

    Ann Arbor, Michigan, United States America's Best Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at America's Best. As a key member of our store staff, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers, and maintaining a clean and organized reception area.Key ResponsibilitiesCustomer Service:...

  • Front Desk Coordinator

    4 days ago

    Ann Arbor, Michigan, United States Trinity Health Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Trinity Health. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our patients and visitors.Key Responsibilities:Manage Front Desk...

  • Front Desk Sales Associate

    2 months ago

    Ann Arbor, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Ann Arbor,MIPCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales.We're looking for...

  • Front Desk Coordinator

    1 month ago

    Ann Arbor, United States Heron Ridge Associates Full time

    Job DescriptionJob DescriptionFront Desk CoordinatorWe don’t just have a mission statement…we have a mission.At Heron Ridge Associates, our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to every team member.Heron Ridge Associates is a premier outpatient private practice that offers mental health and...

  • Front Desk Supervisor

    3 months ago

    Ann Arbor, United States Ann Arbor Regent Hotel & Suites Full time

    Job DescriptionJob DescriptionWe are looking for a FRONT DESK SUPERVISOR to join our Team!ESSENTIAL FUNCTIONS:Must be very detail orientated and have experience in managing and motivating all personnel, staffing responsibilities, training, discipline, scheduling, and daily hotel operations.Assists Front Office Manager in managing front office systems,...

  • Front Desk Sales Associate

    3 months ago

    Ann Arbor, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Ann Arbor,MI PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking for...

  • Front Desk Sales Associate

    4 weeks ago

    Ann Arbor, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Ann Arbor,MIPCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Front Desk Sales Associate

    3 months ago

    Ann Arbor, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Ann Arbor,MIPCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Front Desk Agent

    4 weeks ago

    Ann Arbor, United States Arbor Lodging Management Full time

    Job Type Full-time, Part-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We...

  • Volunteer opportunity: On-Site Front Desk Volunteer

    1 month ago

    Ann Arbor, United States Avalon Housing Volunteers Full time

    Job DescriptionJob DescriptionAt Avalon, housing is a basic human right. We envision a community in which all of our neighbors have a home, and an opportunity to thrive. We build supportive housing communities as a long-term solution to homelessness. Supportive housing is a combination of affordable housing (that we build) paired with services, like case...

  • Front Office Receptionist, Client Coordinator

    1 week ago

    Ann Arbor, United States Cosmetic Skin & Laser Center Full time

    Ready to love where you work? Join our positive work culture at Cosmetic Skin & Laser Center & RegenCen and help us help others look and feel their best. Founded in 2001, we are industry leaders in aesthetic and regenerative medicine.We are currently seeking a Front Office Receptionist, Client Coordinator for our Ann Arbor location. As the first point of...