Store Receptionist

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at America's Best. As a key member of our store staff, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers, and maintaining a clean and organized reception area.

• Customer Service: Provide high-quality customer service while following all safety protocols, ensuring a positive experience for every customer.
• Front Desk Operations: Ensure a smooth flow of customers through the store, answering questions, and providing information as needed.
• Communication: Answer, screen, and forward incoming phone calls in accordance with company protocol, and schedule appointments and follow-up visits.
• Administrative Tasks: File patient records daily, pull patient files for the next day's appointments, and maintain inventory of office supplies.
• Store Maintenance: Keep the reception area tidy and presentable, and receive, sort, and distribute daily mail and deliveries.

• Language Skills: Fluent in reading and speaking in English.
• Experience: 0-2 years of related experience or training preferred, with experience handling multiple phone lines a plus.
• Skills: Strong customer service skills, strong organizational skills, and the ability to work in a fast-paced environment.

We offer a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, paid personal time off, paid company holidays, parental leave, and much more. At America's Best, we strive to deliver opportunities for professional growth and long-term career fulfillment.

We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.