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Internal Service Administrator

2 months ago

Duluth, United States Gwinnett Place Nissan Full time

Description of the role:

The Internal Service Administrator is responsible for managing and coordinating all internal service operations at Gwinnett Place Nissan.
This role plays a crucial part in ensuring seamless communication and collaboration between different departments within the company.

Responsibilities:

  • Oversee and manage all internal service operations.
  • Manage sublets and ensure accurate billing
  • Coordinate with all sublet vendors to ensure timely repairs
  • Collaborate with service advisors, technicians, and other team members to ensure efficient and timely completion of service tasks.
  • Collect and analyze data related to internal service operations, identify areas for improvement, and implement necessary changes to enhance overall efficiency and customer satisfaction.
  • Maintain accurate records of Internal service operations and warranty claims.
  • Prior experience in a similar role within the automotive industry is preferred.
  • Strong knowledge of Internal automotive service operations and warranty claims.
  • Excellent organizational and multitasking abilities.
  • Proficient in using CDK management system  and Microsoft Office.
  • Strong communication and interpersonal skills.

Benefits:

  • Competitive compensation ranging from $20 to $25 per hour.
  • 401K with company match
  • Opportunity for growth and advancement within the company.
  • Comprehensive health, vision, and dental insurance coverage.
  • Paid vacation and sick leave.

About the Company:

Gwinnett Place Nissan is a leading automotive dealership located in Duluth, Georgia.
We pride ourselves on offering exceptional customer service and high-quality vehicles.
Our team is dedicated to providing a positive and enjoyable experience to our customers, and we strive to create a supportive and collaborative work environment for our employees.