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System Administrator

2 months ago

Duluth, United States Offer Accept Full time

Offer Accept has partnered with a rapidly growing organization in the Duluth, Georgia area in search of a Systems Administrator II. This role will play a critical role in configuring, maintaining, and supporting the company's IT infrastructure. You’ll work with cutting-edge technology, contribute to exciting projects, and be part of a collaborative team. Some travel will be required to assist with on-site installations, making this role both dynamic and hands-on.

Key Responsibilities:

  • Configure & Install: Set up server hardware, network infrastructure, and applications in line with project goals and company standards.
  • Ensure Accuracy: Maintain compliance with policies and location-specific requirements by being detail-oriented.
  • Hands-on Assistance: Assist with physical installations on-site when required (up to 10% travel).
  • System Monitoring: Keep a close eye on infrastructure, equipment status, and swiftly respond to any issues.
  • Troubleshooting Support: Provide Tier-2 support to internal staff, helping resolve issues and making configuration changes as needed.
  • Proactive Maintenance: Regularly review hardware and application logs, applying OS and application updates to prevent issues.
  • Documentation: Maintain thorough documentation of systems, network equipment, and applications.

What We're Looking For:

  • Customer Service Focus: A demonstrated commitment to providing top-tier support to your colleagues.
  • Problem-Solving Skills: Strong critical thinking, analytic abilities, and a knack for solving complex issues.
  • Technical Expertise: Solid understanding of Windows 11, Windows Server, Active Directory, and server/workstation hardware troubleshooting.
  • VOIP Experience: Familiarity with VOIP telephony configurations.

Preferred Qualifications:

  • Active Directory & Windows Server Proficiency: Strong user management skills.
  • Communication Skills: Ability to clearly communicate technical solutions and troubleshoot issues with a variety of audiences.
  • Certifications: MCSA or higher certification is a plus.
  • Travel Ready: Willingness to travel up to 10% of the time for on-site installations.

Required Education & Experience:

  • Degree: Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience).
  • Experience: 3-5 years of hands-on system administration and support experience.
  • Networking Knowledge: Experience working with firewalls and basic networking concepts.