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Insurance Account Representative

4 months ago

Prince Frederick, United States Wayne Shoemaker - State Farm Agent Full time
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION: 
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you 

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service examples would be answering and transferring calls, following up on claims, responding to inquiries, collecting payments, billing clarifications, answering customer questions, quoting, writing new policies, and follow-up on requests.
  • Help our Agency grow through customer acquisition and retention.   
  • Demonstrate a strong work ethic and attendance.  
  • Ability to be part of a Team focused environment and support meeting agency goals. 
  • Willingness and ability to learn, and to follow directions of Team Leaders.
REQUIREMENTS:
  • Complete 2 pre-employment assessments, about 15 minutes each.
  • Complete employment applications and pass a background check.   
  • Participate in a virtual and an in-person interview.
  • Demonstrate good communication skills, both verbal and written. 
  • Be able to effectively relate to a customer, answer their questions, and meet their needs.
  • Maryland State Insurance licensing required. 
BENEFITS:
  • Retirement 401K
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement
  • Learn and grow in a professional environment with an experienced and successful agency
  • Individual mentoring and development
  • Clean, safe, friendly, and positive team atmosphere.