Account Representative

14 hours ago


Frederick, Maryland, United States Metrie Full time
About the Role

We are seeking a highly motivated and customer-focused Account Representative to join our team at Metrie. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Develop and maintain positive relationships with our customers through regular communication and issue resolution.
  • Field customer calls, respond to inquiries, and provide timely and accurate information to ensure customer satisfaction.
  • Collaborate with cross-functional teams to manage customer expectations and ensure seamless order fulfillment.
  • Provide price quotes, coordinate with production teams, and ensure timely delivery of products to customers.
  • Maintain accurate records, reports, and customer data to support sales and customer service efforts.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Demonstrated experience in sales and customer service.
  • Excellent communication and interpersonal skills, with a passion for building strong relationships with customers.
  • Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in web-based computer services, including SAP and Microsoft Office Suite.
What We Offer
  • A competitive base salary and profit-sharing program.
  • A comprehensive benefits package, including medical, dental, and life insurance.
  • A 401k Retirement Savings Plan with up to 4% match.
  • Opportunities for professional growth and development, with a focus on customer service and sales excellence.
About Metrie

Metrie is a leading manufacturer and distributor of interior millwork products, with a commitment to delivering exceptional customer service and support. We are a collaborative and inclusive work environment, with a focus on putting our people first.



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