IT Help Desk Support

3 weeks ago


San Jose, United States NavitsPartners Full time

IT Help Desk Support

Responsibilities:

  • Respond to technical support requests from users via phone and email in a polite and effective manner.
  • Accurately document user information and issue details.
  • Prioritize and schedule support requests, escalating complex issues to senior technicians.
  • Track and document the support process and resolutions.
  • Use online tools and resources to assist in problem resolution.

Must have knowledge and experience:

  • Knowledge of Dell and VMware technologies.
  • Experience with incident response.
  • Security knowledge.
  • Ability to travel to client locations as required.


  • San Diego, United States InnovaSystems International Full time

    ** InnovaSystems International, LLC** ** Help Desk Support Specialist** San Diego, CA 92108 At InnovaSystems, extraordinary solutions are born through innovative software. A leading provider of information technology and enterprise-level solutions to the Department of Defense, federal, state and local government agencies, InnovaSystems delivers a vital...

  • Help Desk Technician

    1 month ago


    San Diego, United States IT Managed Services Full time

    Job DescriptionJob DescriptionJob Description:The Help Desk Technician is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:IT support relating to technical issues...


  • San Marcos, United States Skyriver IT Full time

    Job DescriptionJob DescriptionLooking for a Motivated IT Support Technician!Do you love IT and want to grow and challenge yourself with new environments?Are you passionate about helping people and saving them from the nightmare of IT troubles?Skyriver IT is looking for a unique person that has the personality to engage business clients and has the technical...


  • San Antonio, United States Ka'ala Systems Technology Corporation Full time

    Job DescriptionJob DescriptionKa'ala Systems Technology Corporation has an open position for a Technical Support Specialist to perform all functions associated with providing Tier II Help Desk Support to end users supporting the United States Air Force 59th Medical Wing located at Wilford Hall in San Antonio, Texas.Applicants must be experienced in...


  • San Pedro, United States Sierra Cybernetics Inc Full time

    Help Desk Technician Sierra Cybernetics is seeking a Help Desk Technician to work for us providing desktop support for our client at the Port of Los Angeles (POLA), Information Technology Division. In this role, you will provide technical assistance and support to our customer’s employees, helping them resolve hardware and software issues...


  • San Antonio, United States Motion Recruitment Full time

    Contract Duration: 12+ Months Required Skills & Experience1+ year of helpdesk experience.MS Office Experience.Experience with VDI Support.WIN 10 experience.Good understanding of TCP/IP/DHCP/DNS Networks.Strong desktop support background with people management skills and wants to progress into a more high profile role within the sales and trading environment....


  • San Antonio, United States Motion Recruitment Full time

    Contract Duration: 12+ Months Required Skills & Experience1+ year of helpdesk experience.MS Office Experience.Experience with VDI Support.WIN 10 experience.Good understanding of TCP/IP/DHCP/DNS Networks.Strong desktop support background with people management skills and wants to progress into a more high profile role within the sales and trading environment....


  • San Antonio, Texas, United States Motion Recruitment Full time

    Grow your career as a Helpdesk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide....

  • IT Help Desk

    2 months ago


    San Bernardino, United States St Johns Community Health Full time

    Job DescriptionJob DescriptionUnder the direction of the IT Manager, IT Analyst plays a critical role in an IT Department that supports 80+ servers, with 900+ users, across 20+ locations.Benefits:Free Medical, Dental & VisionQualifications/Licensure:Knowledge of and experience with troubleshooting PC’s, printers and other peripheral equipment.Experience...


  • San Antonio, TX, United States Southwest Business Corporation Full time

    SWBC is seeking a talented individual to provide internal and external support to SWBC employees, contractors, and customers for problem resolution and technical assistance with issues related to computer systems, hardware, and software; effectively respond to calls and inquiries within our ticketing system (ServiceNow); documents incidents with high...

  • IT Help Desk

    1 month ago


    San Antonio, Texas, United States Luxoft Full time

    Project descriptionDesktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to...

  • Workplace Manager

    2 months ago


    San Jose, California, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...


  • San Diego, United States Vets Hired Full time

    About the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...


  • San Diego, United States Vets Hired Full time

    About the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...


  • San Antonio, United States Pit Crew Technologies LLC Full time

    Job DescriptionJob DescriptionWe are a technology solutions company providing IT support to our growing customer base of small and medium businesses in the San Antonio area. We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email,...


  • San Antonio, United States General Dynamics Information Technology Full time

    Req ID: RQ178344 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years of related...

  • IT Help Desk Engineer

    1 month ago


    San Antonio, United States DOCUmation Full time

    Position: IT Help Desk Engineer Department: MIT Help Desk Reports To: IT Service Delivery Manager Salary grade: DOE FLSA Status: Full Time / Exempt Location: San Antonio DescriptionThe IT Help Desk Engineer will assist in the day-to-day tasks and operations of the Managed IT Services Department. This individual will be involved with basic service ticket...

  • Help Desk Analyst

    1 day ago


    San Marcos, Texas, United States McCoy's Building Supply Full time

    Job DescriptionJob SummaryMccoy's Building Supply is seeking a skilled Help Desk Analyst to provide technical support to our internal customers. As a Help Desk Analyst, you will be responsible for providing quality technical support for Point of Sale Hardware, PC Hardware and PC Software.Key ResponsibilitiesProvide professional technical support to corporate...


  • San Antonio, United States General Dynamics Information Technology Full time

    Req ID: RQ178344 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years...


  • San Francisco, California, United States Jones IT Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Jones IT. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide timely and effective technical support...