![Pit Crew Technologies LLC](https://media.trabajo.org/img/noimg.jpg)
Managed Service Provider Help Desk Support
3 months ago
We are a technology solutions company providing IT support to our growing customer base of small and medium businesses in the San Antonio area. We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ticket.
The candidate must be detail oriented and eager to test and learn new technologies. The ideal candidate must have a broad range of experience working with desktops, laptops, mobile devices, printers, and other peripherals. This is primarily a 8 to 5 position however there may be times where candidate may need to work outside of normal business hours.
Responsibilities:
- Network troubleshooting: Perform basic network troubleshooting. This may include physical cable testing using company provided equipment.
- Desktop, laptop, and mobile device deployment: Work directly with end users to deploy new systems onsite and remotely.
- Desktop, laptop, and mobile device troubleshooting: Work directly with end users to identify the root cause of issues and provide resolution. This may require working closely with our Tier II and Tier III support personnel as required.
- Rotating on call schedule: On call duties on a rotating schedule.
Requirements:
- 1 to 2 years work in a help desk or desktop support role
- Minimum 2 years experience working with Windows 7 and higher
- Familiarity with Cloud Technologies, particularly Microsoft Office 365
- Versatile personality that can quickly respond to an emergency or support situation
- Ability to quickly diagnose and work toward a resolution for a technical problem
- Current experience with malware removal tools and techniques
- Ability to provide competent phone support
- Ability to communicate clearly with peers and clients
- Excellent interpersonal and ability to interact positively customers in a NON technical way
- Reliable transportation
- Technical certifications a plus but not required
This is a fast paced environment where your effort will directly contribute to the growth of the company. You will be challenged technically and expected to expand your horizons at a rapid pace. We are looking for a very reliable career minded individual who is well organized and looking to be challenged. The right candidate is capable of balancing multiple priorities and projects.
-
Service Desk Support Technician
2 weeks ago
San Antonio, TX, United States Southwest Business Corporation Full timeSWBC is seeking a talented individual to provide internal and external support to SWBC employees, contractors, and customers for problem resolution and technical assistance with issues related to computer systems, hardware, and software; effectively respond to calls and inquiries within our ticketing system (ServiceNow); documents incidents with high...
-
Managed Service Help Desk Support Level 2
3 months ago
San Antonio, United States Rx Technology Full timeJob DescriptionJob DescriptionJob DescriptionWe are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment! Position is in our office with onsite client visits when required. We are a customer service company first and an IT company second. We are an outsourced IT provider with clients in San Antonio, Austin and...
-
Help Desk Support Analyst
2 months ago
San Antonio, United States Motion Recruitment Full timeContract Duration: 12+ Months Required Skills & Experience1+ year of helpdesk experience.MS Office Experience.Experience with VDI Support.WIN 10 experience.Good understanding of TCP/IP/DHCP/DNS Networks.Strong desktop support background with people management skills and wants to progress into a more high profile role within the sales and trading environment....
-
Help Desk Support Analyst
2 months ago
San Antonio, United States Motion Recruitment Full timeContract Duration: 12+ Months Required Skills & Experience1+ year of helpdesk experience.MS Office Experience.Experience with VDI Support.WIN 10 experience.Good understanding of TCP/IP/DHCP/DNS Networks.Strong desktop support background with people management skills and wants to progress into a more high profile role within the sales and trading environment....
-
Help Desk Support Analyst
1 month ago
San Antonio, Texas, United States Motion Recruitment Full timeGrow your career as a Helpdesk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide....
-
Help Desk Technician III
3 months ago
San Antonio, United States General Dynamics Information Technology Full timeReq ID: RQ178344 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years of related...
-
IT Help Desk Engineer
1 month ago
San Antonio, United States DOCUmation Full timePosition: IT Help Desk Engineer Department: MIT Help Desk Reports To: IT Service Delivery Manager Salary grade: DOE FLSA Status: Full Time / Exempt Location: San Antonio DescriptionThe IT Help Desk Engineer will assist in the day-to-day tasks and operations of the Managed IT Services Department. This individual will be involved with basic service ticket...
-
Help Desk Technician
1 month ago
San Diego, United States IT Managed Services Full timeJob DescriptionJob DescriptionJob Description:The Help Desk Technician is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:IT support relating to technical issues...
-
IT Help Desk
1 month ago
San Antonio, Texas, United States Luxoft Full timeProject descriptionDesktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to...
-
Help Desk Technician III
3 months ago
San Antonio, United States General Dynamics Information Technology Full timeReq ID: RQ178344 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Management,End User Support,Help Desk Operations,Information Technology (IT) Support Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years...
-
Help Desk Support Specialist
7 days ago
San Diego, United States InnovaSystems International Full time** InnovaSystems International, LLC** ** Help Desk Support Specialist** San Diego, CA 92108 At InnovaSystems, extraordinary solutions are born through innovative software. A leading provider of information technology and enterprise-level solutions to the Department of Defense, federal, state and local government agencies, InnovaSystems delivers a vital...
-
IT Help Desk
1 month ago
San Antonio, US Luxoft Full timeProject descriptionDesktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to...
-
IT Help Desk
1 month ago
San Antonio, Texas, United States Luxoft Full timeProject descriptionAs a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.ResponsibilitiesAssist with new hires and acquisitions.- Follow all escalation procedures according to service level...
-
Help Desk Specialist
4 weeks ago
San Antonio, United States Dexian Full timeJob Title: Technical Support/Help DeskLocation: San Antonio TX 78245Duration: 6 Month (Possibilities of extension or contract to hire)PRINCIPAL DUTIES AND RESPONSIBILITIES* Subject Matter Experts (SME) may be required to support training of new or existing staff.* Manage multiple avenues of issues thru monitoring, email, & phone to ensure business...
-
Help Desk Specialist
3 weeks ago
San Antonio, United States Dexian Full timeJob Title: Technical Support/Help DeskLocation: San Antonio TX 78245Duration: 6 Month (Possibilities of extension or contract to hire)PRINCIPAL DUTIES AND RESPONSIBILITIES* Subject Matter Experts (SME) may be required to support training of new or existing staff.* Manage multiple avenues of issues thru monitoring, email, & phone to ensure business...
-
Help Desk Specialist
3 months ago
San Antonio, United States DEFTEC Corporation Full timeJob DescriptionJob DescriptionHelp Desk SpecialistDEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated,...
-
Tier 1 Help Desk Analyst
2 months ago
San Antonio, United States SecuriGence LLC Full timeJob DescriptionJob DescriptionJob Title: Tier 1 Help Desk AnalystLocation: San Antonio, TexasClearance Level: Secret Clearance. Top Secret Preferred.SummaryWe deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk...
-
Help Desk Support Technician
2 months ago
San Diego, California, United States Mulligan Funding Full timeHeadquartered in San Diego, Mulligan Funding serves as a leading provider of working capital ($5K - $2M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collaborative, innovative, and customer-focused approach. Enjoying a period of unprecedented growth, driven by the combination of cutting-edge...
-
Systems/Help Desk Analyst
3 months ago
San Antonio, United States Brake Check Full timeJob DescriptionJob DescriptionWe are seeking a dedicated IT Infrastructure Support Specialist to join our team, serving as the primary resource for general IT support at our retail locations. Your responsibilities will encompass planning, monitoring, troubleshooting, implementation, maintenance, and repair of various devices including desktops, laptops,...
-
IT Help Desk
1 month ago
San Antonio, US Luxoft Full timeProject descriptionAs a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.Responsibilities- Assist with new hires and acquisitions. - Follow all escalation procedures according to service level...