Inside Account Manager

1 month ago

Knoxville, United States AWC Full time

AWC takes great pride in being a leading Manufacturing Technology Partner that utilizes an engineering focus to apply our key automation products from global leaders in the industry to succeed. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Inside Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an owner. If you fit this description, we would be thrilled to connect with you.

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry. The opportunities to learn and assist with many different and exciting manufacturing traits are endless with new experiences daily.

Some example clients where we apply our talents are:

Helping a major Aerospace client get to Mars faster Working with some of the world’s largest internet-based retailers to get the right products to their customers faster Providing assistance in automating processes at one of the largest ports on the East Coast Ensuring that attractions at major family entertainment venues continue to operate reliably so that families enjoy their hard-earned vacation time together Assisting industry-leading battery manufacturers in optimizing manufacturing processes Recommending solutions to a world-famous car manufacturer that transforms metal into a fully functional vehicle in 2 days

The Job

Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts. Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO) Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders Direct sales forecasting activities, analyze account sales data and promote sales Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts Review work processes to ensure that internal and external quality standards are followed and suggest improvements Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins

Basic Qualifications

Must be a team player with the ability to work with cross-functional teams to achieve common goals Sense of urgency, high energy with high accountability Ability to clearly communicate (verbal and written via phone, e-mail, etc.) Willingness to be on call for after-hours & weekend support periodically Practical working knowledge of Microsoft Excel

Preferred Qualifications

4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering) 2-5 years of industry experience Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc. Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

The Rewards

Employee Stock Ownership Plan (ESOP) 401(K) Match Competitive Pay Medical, Dental and Vision Insurance Package Life Insurance Paid Time Off and Holiday Pay Career Development Opportunities

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