Merchant Services Technical Specialist

Found in: Talent US C2 - 2 weeks ago


Tempe, United States DoorDash Full time

About the Role

As a Technical Specialist on the Menu Health team, you will use your technical expertise to ensure that our team’s data is accurate and complete. Additionally, you will assist in synthesizing data trends (both independently and at the direction of leadership) to contribute to the body of knowledge about menu structure and behavior.

As you maintain the performance of existing team queries, build new queries, and troubleshoot and improve team queries as needed, you will gain familiarity with both our Core Team and cross-functional initiatives that provide a unique opportunity to make an impact through your work. 

You will report into the Merchant Services Supervisor on our Menu Health team in our Merchant Services organization. Once our offices reopen, we expect this role to be hybrid, with some time in-office and some time remote.

You’re excited about this opportunity because you will…

Gain exposure to advanced SQL/MODE.Opportunities for exposure to advanced Google formulas and scripts; as well as other tools such as Python, Sigma.Gain valuable insight into how our product impacts Merchants and Consumers.Directly impact the discovery and prioritization of new menu defects and optimizations to explore.

We’re excited about you because…

Have a high degree of proficiency using SQL or querying databases.Have a familiarity with DoorDash menu structure.Are confident working independently.Able to effectively communicate technical ideas to non-technical stakeholders.You are process-oriented, adaptable and able to shift focus among multiple workstreams.Can dive into details while maintaining focus on “the big picture.”You are collaborative and excited to share new ideas

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