Service Coordinator

Found in: Talent US C2 - 2 weeks ago

Lafayette, United States BrightCare HomeCare Full time

Brightcare Homecare is a small business in Lafayette, LA. We are professional, innovative and our goal is to to support our clients and their loved ones by providing the most reliable and consistent care services in the Acadiana area.

Our work environment includes:

  • Modern office setting
  • Fleixible office hours
  • Ability to work remotely some days
  • Growth opportunities
  • Casual work attire
  • Safe work environment
  • On-the-job training

SERVICE COORDINDATOR JOB DESCRIPTION

Reports to:

Agency Director

Summary

The Service Coordinator is responsible for development and continual monitoring of the work schedules and needs of Caregivers to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, overtime hours and calculate staffing based on adjusted census daily working to minimize overtime through aggressive recruitment, hiring, training, and retention programs according to need. They must have strong organizational and communication skills, be able work effectively with a team, and adapt to changing priorities and circumstances.

Portrait of Service Coordinator

1. Familiar with and comfortable working on computers.

2. Possess good phone and customer service skills.

3. Ability to coordinate and perform multiple tasks.

4. Understand basic math and accounting principles.

5. Excellent written/grammatical skills.

6. Good communication and problem-solving skills.

7. Self-starter/Resilient.

8. Work well with others.

9. Coordinate care for clients with BCHC Team. Healthcare experience a bonus.

10. Audit inflow of paperwork and documentation to remain compliant with state standards.

Primary Responsibilities

1. Assist with answering phones, office organization and management.

2. Staffing of all in-home care cases via caregivers or self.

3. Coordinate with Director and assist with interview and orientation process of caregivers weekly.

4. Understanding and utilizing the Wellsky staffing software to its best potential.

5. Monitoring and updating daily schedules via computer software for payroll and billing accuracy including trouble shooting/correcting missed clock ins/outs or overlaps.

6. Communicate and notify clients/caregivers daily about schedule needs or changes.

7. Develop and monitor the caregiver mentoring program with the goal of caregiver retention.

8. Monitor and update client care plans as needs change.

9. Educate Caregivers on trending concerns when identified.

10. Contribute to companywide ideas for recruiting and marketing of services.

11. Complete training on intake call sales techniques.

Knowledge and Skills Requirements

· Time Management: The ability to effectively manage your own time, as well as the time of others, is essential for a scheduler. You need to be able to prioritize tasks, manage multiple schedules, and ensure that everyone stays on track.

· Attention to Detail: As a scheduler, you need to be detail-oriented and able to catch mistakes before they become problems. You should have strong organizational skills and be able to keep track of many different schedules and deadlines.

· Communication Skills:The ability to communicate clearly and effectively is essential for a scheduler. You need to be able to explain schedules and deadlines to management, team members, clients, and be able to respond to questions and concerns in a timely manner. Must be able to spend a lot of time on the phone communicating with caregivers and clients.

· Problem Solving Skills: Scheduling often involves dealing with unexpected problems and challenges, so it’s important to have strong problem-solving skills.

· Technology Skills:Many scheduling tasks are done using software and other digital tools, so it’s important to have a good understanding of technology. You should be comfortable using scheduling software, spreadsheets, and other tools to manage schedules and track progress.

· Flexibility: Ideal candidate should be flexible and adaptable. Projects can change quickly, and you need to be able to adjust schedules and priorities accordingly. You should be able to work well under pressure and be able to handle changing deadlines and priorities with ease. Ability to be available outside of typical office hours is a must.

· Caregiving experience or ability a plus.

· Must be authorized to work in the United States.

Work Hours

Varies

Workload is expected to be 70% in office and 30% in the field.

 

 

 

 

  • Sr. Transportation Coordinator

    7 days ago

    Lafayette, United States Michael Foods Full time

    Business Unit Description: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Program Coordinator

    1 week ago

    Lafayette, United States CareerBuilder Full time

    Job Title : Program Coordinator Location : Indianapolis , IN 46241 Job Type : Full-time Position Overview: The Armed Services Vocational Aptitude Battery (ASVAB) Improvement Program Coordinator is responsible for developing and implementing strategies to help individuals improve their Armed Services Vocational Aptitude Battery (ASVAB) scores. This role...

  • Marketing Coordinator

    1 day ago

    Lafayette, United States CareerBuilder Full time

    Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you will love from top to bottom - we give you the tools you...

  • Therapeutic Marijuana Office Coordinator

    1 week ago

    Lafayette, United States Professional Arts Specialty Pharmacy Full time

    Job DescriptionJob DescriptionThe Office Coordinator plays a crucial role in managing the administrative aspects of the pharmacy, ensuring smooth operations, and providing exceptional customer service to patients. This role requires a high level of organization, excellent communication skills, and confidentiality.Required Duties of the Therapeutic Marijuana...

  • Maintenance Coordinator/Leasing Assistant

    7 days ago

    Lafayette, United States Distinctive Rental Properties Full time

    Job DescriptionJob DescriptionWe are seeking a Maintenance Coordinator/Leasing Assistant to join our team! You will be responsible for filtering through and answering leads, as well as coordinating maintenance work orders that tenants submit through our portal.Responsibilities:Assign appropriate vendors and service providers to complete work ordersDelegate...

  • Customer Service Specialist

    1 week ago

    Lafayette, United States Gagnon's Party Rentals Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical and logistical issues. Our perfect Candidate has ambitions to grow in the Events industry as a future Event Planner or Event...

  • Chronic Care Management Coordinator

    1 week ago

    Lafayette, United States SWLA Center for Health Services Full time

    Job DescriptionJob DescriptionSalary: DOESWLA CENTER FOR HEALTH SERVICESJOB DESCRIPTIONJOB TITLE: Chronic Care Management Coordinator            DEPARTMENT: Nursing                  SITE:   Lafayette (System- wide Collaboration)                        SUPERVISED BY: CNO       STATUS: Full-Time/...

  • Wholesale Marketing and Sales Coordinator

    2 days ago

    Lafayette, United States CareerBuilder Full time

    Wholesale Marketing and Sales Coordinator Wholesale Marketing and Sales Coordinator As a Wholesale Marketing and Sales Representative for our accessory design business, you will be responsible for developing and implementing strategies to promote our products to wholesale clients and drive sales growth. Your role will involve building and maintaining...

  • Senior Marketing Coordinator

    Found in: Talent US C2 - 1 week ago

    Lafayette, United States Freese And Nichols Full time

    Freese and Nichols is seeking an experienced Senior Marketing Coordinator to assist in our growth nationally and lead high-level, strategic Federal pursuits from the sales positioning phase to opportunity strategy through proposal production to shortlist activities. Responsible for the day-to-day pursuit schedule management, layout, editing, and...

  • HVAC Service Technician

    2 weeks ago

    Lafayette, United States Lane Valente Industries Full time

    Job DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...

  • Personal Injury Law Settlement Coordinator

    2 weeks ago

    Lafayette, United States Kenny Habetz Injury Law Full time

    Job DescriptionJob DescriptionJoin our team at Kenny Habetz Injury Law, a fast growing personal injury law firm in Lafayette, LA, dedicated to providing exceptional legal representation to our clients. We are currently seeking a dynamic individual to fill the role of Settlement Coordinator - Bookkeeper. We are seeking an individual with a great positive...

  • Manager Logistics

    1 week ago

    Lafayette, United States Caterpillar Financial Service Corp Full time

    Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...

  • Clinical Research Coordinator

    1 week ago

    Lafayette, United States Medix Full time

    Description: The clinical research Coordaintor manages the screening, enrollment, and maintenance of patients on clinical trials. Duties include assuring protocol compliance for all patients on trial, participation in consent process, ongoing assessments for changes in condition and adverse events, accurate and timely documentation/data entry, responsible...

  • Clinical Research Coordinator

    4 days ago

    Lafayette, United States Medix Full time

    Description: The clinical research Coordaintor manages the screening, enrollment, and maintenance of patients on clinical trials. Duties include assuring protocol compliance for all patients on trial, participation in consent process, ongoing assessments for changes in condition and adverse events, accurate and timely documentation/data entry, responsible...

  • Materials Coordinator- Deepwater Gulf of Mexico

    Found in: Talent US C2 - 1 week ago

    Lafayette, United States Danos Full time

    Position: Materials Coordinator- Deepwater Gulf of Mexico Rotation: 14x14 Crew Change Location: Lake Charles, Louisiana Danos Expectations: A successful candidate will exhibit characteristics that support the following: Safety Awareness Work Ethic Technical Skill Customer Focus Open Communication Implementing Vision and Values Responsibilities: Purchase...

  • Clinical Research Coordinator

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Lafayette, United States Medix™ Full time

    Description:The clinical research Coordaintor manages the screening, enrollment, and maintenance of patients on clinical trials. Duties include assuring protocol compliance for all patients on trial, participation in consent process, ongoing assessments for changes in condition and adverse events, accurate and timely documentation/data entry, responsible for...

  • Scheduling Coordinator

    Found in: Resume Library US A2 - 1 week ago

    Lafayette, Indiana, United States Springstone, Inc. Full time

    Overview: Sycamore Springs is a -bed behavioral hospital located in Lafayette IN. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Carrollton Springs we are dedicated to Changing People’s Lives®.   The Nursing Coordinator performs a wide range and administrative and...

  • Client Service Technician

    Found in: Resume Library US A2 - 1 week ago

    Lafayette, Colorado, United States Eurofins USA Food Testing Full time

    Job Description Demonstrate and promote the company vision and mission; promote company image through exercising sound and ethical business practices as related to the public and our customer Continually strive to improve the quality of work we provide to our clients through existing and new technologies Maintain cooperative working relationships with all...

  • Client Service Representative

    7 days ago

    West Lafayette, United States Heartland Veterinary Partners LLC Full time

    Position PurposeReporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception...

  • Psychiatry Full-Time position in Lafayette, Indiana

    Found in: beBee S US - 2 weeks ago

    Lafayette, United States Indiana University Health Full time

    Indiana University Health Arnett Physicians has an employment opportunity for a full time Psychiatrist at IU Health Arnett Hospital in the community of Lafayette, Indiana. The opportunity will allow you to help build full service behavioral health services to an under-served regional patient population. The Lafayette community has established behavioral...