Customer Service Assistant

4 weeks ago


Miami, United States Inkspirenize Full time
Job Title: Customer Service Assistant

Job Summary:

We are seeking a dynamic and motivated individual to join our team as an Customer Service Assistant. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, a friendly demeanor, and the ability to handle inquiries and resolve issues effectively.

Responsibilities:
  1. Provide outstanding customer service via phone, email, and in-person interactions.
  2. Answer customer inquiries and resolve issues promptly and professionally.
  3. Process returns, exchanges, and refunds according to company policies.
  4. Maintain accurate customer records and update databases as needed.
  5. Collaborate with other team members to ensure a seamless customer experience.
  6. Identify opportunities for improvement in customer service processes and procedures.
  7. Handle customer complaints with empathy and escalate complex issues to the appropriate department.
  8. Assist with administrative tasks as assigned, including filing, data entry, and documentation.
Qualifications:
  1. High school diploma or equivalent; college degree preferred.
  2. Excellent communication skills, both verbal and written.
  3. Strong interpersonal skills with a customer-focused approach.
  4. Ability to multitask and prioritize in a fast-paced environment.
  5. Proficiency in Microsoft Office and basic computer skills.
  6. Previous customer service experience is a plus but not required.
  7. Attention to detail and accuracy in data entry and record-keeping.
  8. Positive attitude and willingness to work as part of a team.


  • Miami, United States Tone Talk Tel Full time

    Job Title: Customer Service Assistant Location: Miami, FL Position Type: Full-time Company: Tone Talk Tel Job Description: We are seeking a dedicated Customer Service Assistant to join our team and support our customers with exceptional service. As a Customer Service Assistant, you will be the first point of contact for our customers, providing assistance,...


  • Miami, Florida, United States Tone Talk Tel Full time

    Job Title: Customer Service AssistantLocation: Miami, FLPosition Type: Full-timeCompany: Tone Talk TelJob Description:We are seeking a dedicated Customer Service Assistant to join our team and support our customers with exceptional service. As a Customer Service Assistant, you will be the first point of contact for our customers, providing assistance,...


  • Miami, United States KIDZ MEDICAL SERVICE. Full time

    Job DescriptionJob DescriptionSUMMARY: As a Team Lead of Customer Service at KIDZ Medical Services, you will play a vital role in providing courteous and effective customer service support primarily over the phone, specifically addressing inquiries related to medical bills. Your primary focus will be on delivering outstanding patient experience and enhancing...


  • Miami, United States CADISA INC Full time

    Job DescriptionJob DescriptionWe are seeking a bilingual (English and Spanish) Customer Service Specialist / Administrative Assistant with 2-3 year experience in property management with a positive attitude to join our team in our Miami location. Must have exceptional customer service experience. Handle all inbound calls to head office in a professional,...


  • Miami, Florida, United States Creattix Talk Full time

    Job Title: Entry Level Customer Service AssistantLocation: Miami, FLCompany: Creattix TalkJob Description: We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant. The successful candidate will play a crucial role in ensuring our customers receive outstanding support and assistance. This...


  • Miami, United States Creattix Talk Full time

    Job Title: Entry Level Customer Service Assistant Location: Miami, FL Company: Creattix Talk Job Description: We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant. The successful candidate will play a crucial role in ensuring our customers receive outstanding support and assistance. This...


  • Miami, Florida, United States Omni Clear Communications Full time

    Job Title: Call Center Customer Service AssistantJob Summary:We are seeking a dynamic and dedicated individual to join our team as a Call Center Customer Service Assistant. In this role, you will be the frontline representative of our company, providing exceptional service to our customers through various communication channels. Your primary responsibility...


  • Miami, United States Ideaboxpro Full time

    Job DescriptionJob DescriptionJoin Ideaboxpro: Where Excellence Guides Every InteractionAt Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek ways to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project we undertake and every...

  • Customer Service

    2 weeks ago


    Miami, United States Inktel Direct Corporation Full time

    ** Customer Service - University Student Assistant** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001697 Showing 1 location **Job Details** **Description** As a **University Student Assistant**, you will be taking incoming calls from students and providing assistance with registration process, financial aid and general inquiries....

  • Customer Service

    4 days ago


    Miami, Florida, United States Enterprise Holdings Full time

    Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service

    3 weeks ago


    Miami, United States Quicklisting Full time

    **Customer Service** **** + + + December 9, 2021Job Description Our local marketing firm is currently running interviews for customer sales and service. We believe in building our people from the gr... **** + + + December 9, 2021Location: Martin, Saint Lucie , Indian River, Bervard Counties. Company: First Class Furniture Services Inc Job Description Do...


  • Miami, United States JobSquad Staffing Solutions Full time

    Job DescriptionJob DescriptionThe JobSquad Solutions Team is currently looking for a Customer Service Representative to work at a company located in the Medley, FL area!Job Title Customer Service Representative Position Location Medley, FLPay/hours for position $17/ hr, Full timeRequirements of positionEducation: High school or G.E.D. equivalent•...


  • Miami, United States JobSquad Staffing Solutions Full time

    Job DescriptionJob DescriptionThe JobSquad Solutions Team is currently looking for a Customer Service Representative to work at a company located in the Medley, FL area!Job Title Customer Service Representative Position Location Medley, FLPay/hours for position $17/ hr, Full timeRequirements of positionEducation: High school or G.E.D. equivalent•...


  • Miami, Florida, United States Equus Full time

    Job DescriptionProvides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customerUnderstands entire office operation sufficiently to direct customers appropriately May summarize services to customers who ask what we doOffers work application and encourages its completion when...


  • Miami, Florida, United States Imperial Dade Full time

    Overview:Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Miami, FL Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with...


  • Miami, United States Imperial Dade Full time

    Overview: Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Miami, FL! Join a strong and continuously evolving team that helps our business grow. If you’re looking for your next opportunity, Imperial Dade is a great place to take that next step.  The Customer Service Representative will interact...


  • Miami, United States South Florida Professionals Full time

    - Customer Service Representetive **Customer Service Representetive** **Company -** Dopazo & Associates Insurance Services 10723 SW 104th St, Miami, FL 33176, USA **Salary** Unpaid **Employment Type** Full-Time We are looking for YOU to join our team and be our NEW Customer Service Representative in our insurance office. You will help support our team by...


  • Miami, United States AEG FUELS Full time

    Company Description:Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.Precision Payment Solutions (PPS) is a division of AEG...


  • Miami, United States AEG FUELS Full time

    Company Description:Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.Precision Payment Solutions (PPS) is a division of AEG...


  • Miami, United States VA Visionaries Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. Duties: - Handle inbound and outbound calls to...