Customer Service Representative
3 weeks ago
Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. Duties: - Handle inbound and outbound calls to assist customers with their inquiries and provide product information - Communicate effectively in English and other languages (multilingual skills are a plus) - Utilize excellent customer service skills to resolve customer issues and ensure a positive experience - Upsell products or services to customers when appropriate - Perform data entry tasks accurately and efficiently - Maintain a high level of professionalism and phone etiquette at all times Skills: - Strong customer service skills with the ability to communicate effectively and empathetically - Proficient in English (additional languages such as Spanish are a plus) - Experience in sales or upselling is preferred - Excellent data entry skills with attention to detail - Ability to handle multiple tasks simultaneously while maintaining accuracy We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and paid time off. Join our team of dedicated professionals and make a difference in the lives of our customers. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.
Pay: $19.90 - $22.01 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Miami, FL (required)
Work Location: In person
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