Customer Service Representative

2 weeks ago


Miami, Florida, United States Equus Full time

Job Description

Provides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customer

Understands entire office operation sufficiently to direct customers appropriately

May summarize services to customers who ask what we do

Offers work application and encourages its completion when appropriate

May check for previous work registration or other service and updates MIS systems

Provides information about community resources

May provide job search assistance including direct referral to jobs in the database

Records those referrals properly

Assures that needed materials are available to the public near the office entry

Other duties as assigned

Customer Service|Client Solutions Specialist



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