Surgery Coordinator

3 weeks ago

Austin, United States Texas Children's Hospital Full time
Job Summary

We are searching for a Surgery Coordinator - someone who works well in a fast-paced setting. In this position, you will independently perform surgery scheduling for multiple subspecialty surgical services as well as assist in the coordination of providers schedules in order to effectively manage patient care, while providing excellent customer care in the ambulatory setting.

Think you've got what it takes?

Responsibilities

  • Establishes and maintains an efficient system for filing and retrieval of documents on a weekly basis and in a timely manner
  • Ensures that all necessary patient forms are provided and filled out for their surgery'
  • Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department
  • Schedules follow up appointments for post-operative patients
  • Advises the patient/parent of insurance responsibilities, such as the need to obtain primary care physician referrals if insurance requires them. Refers in-depth financial questions to the appropriate staff
  • Schedules ancillary appointments, diagnostic tests and follow up appointments per provider orders/requisitions
  • Creates, changes and coordinates provider master surgery schedules/templates for new and existing providers
  • Responds to customer questions with prompt information and /or service related to appointment status, wait time, or unanticipated problems while being culturally sensitive
Qualifications
  • Skills & Requirements
    • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's, unless approved for a medical or religious exemption
    • High school diploma or GED
    • 3 years healthcare experience (medical assistant, front desk specialist, administrative assistant) required
    • Prior work in an Ambulatory Clinic environment preferred


Company Profile

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being

consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of

the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children's Hospital, diversity, equity, and inclusion are at the core of our values and mission for all of our patients and families that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.

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