Receptionist
1 month ago
Benefits
Medical, Dental, & Vision Insurance
Life Insurance
401k
Paid Training - Sales & Service
Paid Time Off
Paid Vacation
Paid Holidays
Employee Discounts on products & services
Saturday Lunches
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weekdays & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
- Clean driving record
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