Veterinary Customer Service Representative
3 weeks ago
Department: Receptionists
Employment Type: Full Time
Location: Garland, Texas
Description
Country Brook Animal Hospital is now hiring for a full-time customer service representative to join our team at the front desk
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoice payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient's immunizations and tests
- Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
- Paid time off
- Health, dental, vision and life insurance
- Paid parental leave
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and career development
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