Credit Administrator

2 weeks ago

Egg Harbor Twp, United States Benjamin Moore Full time
Overview

Benjamin Moore fait partie de Berkshire Hathaway, la troisième société la plus admirée au monde selon le magazine Fortune.

En notre qualité de chef de file respecté dans le domaine des revêtements architecturaux et de la décoration intérieure depuis plus de 130 ans, nous fabriquons des produits et des outils qui enrichissent et embellissent des milliers de communautés au quotidien. Reconnaissant que nos employés sont au cœur de notre réussite, nous aspirons à offrir un environnement de travail qui stimule et encourage l'assiduité, la créativité et la collaboration ciblée.

Joignez-vous à une entreprise axée sur l'innovation qui recherche des individus soucieux de mettre au point des produits de classe mondiale et des services et expériences client de premier ordre, de concevoir des peintures révolutionnaires en faisant appel aux plus récentes avancées technologiques et d'offrir à nos clients et notre réseau de détaillants une valeur et une expérience de la marque inégalées.

Job Summary

To provide exceptional customer service to both internal and external customers. To support Credit Managers efforts to collect monies owed by making necessary calls as directed by Credit Manager. To facilitate and maintain new account files during the approval process. To act as a liason between customer, Credit Manager, and Cash Apps as each situation / scenario dictates.

Responsibilities

Fournir un service exceptionnel aux clients internes et externes. Soutenir les activités du directeur du crédit de perception des sommes dues en effectuant les appels nécessaires, selon les instructions du directeur de crédit. Simplifier la création et la mise à jour des dossiers de nouveaux comptes pendant le processus d'approbation. Assurer la liaison entre le client, le directeur du crédit et le rapprochement des comptes débiteurs, en fonction de chaque situation ou scénario.

Responsabilités principales
  • Veiller au respect de toutes les politiques et procédures de l'entreprise et des services.
  • Agir de façon honnête et éthique en défendant les intérêts supérieurs de Benjamin Moore.
  • Aider au recouvrement en temps opportun des comptes débiteurs de Benjamin Moore, selon les directives.
  • Conseiller les clients relativement à leurs relevés, factures, notes de crédit ou débit, ainsi que le portail en ligne, les paiements, etc.
  • Collaborer avec les équipes des ventes pour résoudre les problèmes des clients.
  • Effectuer le rapprochement des comptes clients afin d'assurer une facturation précise et le versement des paiements dans les délais.
  • Simplifier la création et la mise à jour des dossiers de nouveaux comptes pendant le processus d'approbation.
  • Minimiser les risques d'insolvabilité et maximiser le recouvrement des créances.
  • Fournir les rapports de Creditsafe et d'Equifax sur demande.
  • Fournir la documentation nécessaire aux agences indépendantes de recouvrement.
  • Superviser et évaluer les limites de crédit des clients.
  • Ensure compliance with all company and departmental policies and procedures
  • Act in an honest, ethical manner representing Benjamin Moore's best interest
  • Assist in the timely collection of Benjamin Moore's accounts receivable as directed
  • Counsel customers in relation to their statement, invoice(s), credit / debit memo's, online portal, payments et al.
  • Work internally with sales teams to resolve customer issues
  • Perform reconciliation of customer accounts to ensure accurate invoicing and timely payments
  • Facilitate and maintain new account files during the approval process
  • Minimize bad debt risks and maximize accounts receivable collections
  • Deliver Credit Safe reports and Equifax reports upon request
  • Provide necessary documentation to third party collection agencies
  • Monitor and evaluate customer credit limits


Qualifications
  • Bilingue anglais-français
  • Baccalauréat, préférablement en finance, comptabilité, administration des affaires ou économie
  • Ou expérience de travail pertinente dans les domaines suivants : finance, crédit, perception, rapprochement des comptes débiteurs, comptabilité, comptes créditeurs, comptes débiteurs
  • Expérience professionnelle d'un à trois ans minimum
  • Capable d'effectuer plusieurs tâches à la fois, de travailler sous pression et de respecter les échéances
  • Aptitudes à l'analyse, à la réflexion critique et la résolution de problèmes
  • Excellentes compétences en communication orale et écrite
  • Souci du détail
  • Capable de travailler de façon autonome et en groupe
  • Connaissance des systèmes suivants : SAP, BusinessObjects, MS Office, imagerie de documents OnBase
  • Bilingual in English and French
  • Bachelor's degree, preferably in Finance, Accounting, Business Administration, or
  • Or applicable work experience in finance, credit, collections, cash applications, accounting, accounts payable, accounts receivables
  • 1-3+ years work experience
  • Ability to multi-task under pressure while meeting critical deadlines
  • Analytical, critical thinking, and problem-solving skills
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Ability to work independently and within a team environment
  • System skills including: SAP, Business Objects, MS Office, On Base Document Imaging


Diversité, équité et inclusion

Chez Benjamin Moore, nous sommes d'avis que la diversité des cultures, des compétences et des points de vue est la clé d'une entreprise collaborative, innovante et prospère. Dans cette optique, nous sommes déterminés à favoriser le changement au sein de notre organisation par des efforts délibérés en matière de diversité, d'équité et d'inclusion, tout en nous concentrant sur les clients et les communautés que nous servons. Ces efforts permettent à chacun d'entre nous d'incarner avec authenticité nos valeurs d'ouverture d'esprit, d'intégrité, de sens de la communauté, d'excellence et de sécurité. La portée sociale de nos partenariats nationaux et locaux, de nos dons en nature, de notre bénévolat et de nos autres actions nous permet d'améliorer encore plus la vie de toutes nos parties prenantes. Nous espérons que vous rejoindrez notre équipe en défendant à nos côtés la diversité et l'inclusion.

Chez Benjamin Moore, nous ne faisons pas qu'accepter la différence, nous la célébrons et la soutenons et, ce faisant, nous assurons notre réussite parce que nous savons que la différence est un avantage pour tous nos employés, produits et communautés. Nous sommes un employeur qui souscrit au principe de l'égalité d'accès à l'emploi et qui valorise la diversité; c'est pourquoi nous ne faisons aucune discrimination fondée sur la race, la religion, la couleur, l'origine nationale, le genre, l'orientation sexuelle, l'âge, la situation familiale, le statut d'ancien combattant ou l'incapacité.

Programme d'assistance au remboursement des prêts d'études

Benjamin Moore offre un programme d'assistance au remboursement des prêts d'études afin d'aider les employés actifs admissibles ayant obtenu un diplôme d'un établissement d'enseignement postsecondaire agréé à réduire leurs prêts d'études. L'entreprise respecte tous les règlements en matière d'assujettissement à l'impôt du remboursement des prêts d'études prévus par la loi applicable.

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly and equitably. During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. We believe that benefits should connect you to the support you need when it matters most. In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to help support you physically, financially, and emotionally, both through the big milestones and in your everyday life.

Diversity, Equity & Inclusion

At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business. We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve. Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

At Benjamin Moore & Co, we don't just accept difference - we celebrate it, we support it, and we thrive because it benefits our employees, our products, and our community. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Benjamin Moore is proud to be an equal opportunity employer.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

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