Accounts Receivable Specialist
2 weeks ago
Job Description
Job Description
Job Title: Accounts Receivable Specialist
Reports To: COO
Payroll Status: Non-Exempt
Department: Finance
Location: Hybrid | Minneapolis, MN
Hours: Full-Time
Position Summary
Points North, the leading software company in the compliance and reporting space, is seeking an Accounts Receivable Specialist. The Accounts Receivable Specialist will manage customer cancellation and refund requests, issue invoices, post payments to accounts, assist with collections on past-due accounts, and reconcile billing discrepancies. You will verify billing information for new customers and place holds on services for existing customers if their information is out of date. You will also assist the Accounts Receivable Manager with month-end responsibilities related to accounts receivable and other customer-related activities.
Key Responsibilities
Manage the entire order to cash process including customer renewals
Manage cancellation and refund requests
Manage the accounting email inbox
Maintain customer master data
Process and post customer payments
Respond to customer inquiries
Reconcile billing issues
Miscellaneous finance support duties
Education and Experience
Basic accounting experience
Associates degree in related field (preferred)
Billing experience (1-2 years preferred)
Accounting and billing software experience
Required Skills
Organized, attention to detail, and help maintain accurate company records
Customer service skills
Ability to adapt to change
Process improvement mindset
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