Service Parts Representative

Found in: Lensa US P 2 C2 - 2 weeks ago

Minneapolis, United States Everidge Full time
Job Details

Job Location
Plymouth (MN) - Plymouth, MN

Position Type
Full Time

Education Level
High School

Travel Percentage
None

Job Shift
Day

Job Category
Manufacturing

Description

As a Parts Representative at Everidge you will interact with customers to provide information in response to inquiries about parts and service and to handle and resolve complaints.

Responsibilities & Tasks:
  • Receives customers' requests by phone or email, analyzes requests, provides information requested or ascertains who best provides the information, and routes the request to the proper person.
  • Analyzes transactions, corrects records, and adjusts errors.
  • Searches company records under ZIP code, name, account number, etc., using CRT, computer printout, or requisition information from factory.
  • Traces status of orders.
  • Resolve customer questions related to orders, takes orders as needed.
  • Maintains liaison with other departments for order completion.
  • Writes up order, price quotations, and similar data to customer, as required.
  • Contacts customers to ascertain data omitted on orders.
  • Has knowledge of product line, prices, delivery time, drop ship items, and similar data, as required.
  • Prepares and forwards preliminary paperwork to returns and replacements on problem orders.
  • Assists in returns and replacements as needed.
  • Performs other allied duties as assigned by supervisor.
  • Works with vendors on parts supersession and obsolete parts.
  • Participates with vendor quality and initial parts failure testing.
  • Trend's part usage and failures; suggests rework, re-engineering and upgrades/replacement as necessary.
  • Mentor and help train Service Parts Team members.
Qualifications

Education/Experience:
  • High School Graduate, GED, Technical School Graduate, or equivalent work experience
  • Ability to compose correspondence directed at internal and exterior customers
  • Minimum 1 years' experience with a technical product line requiring assembly or field installation preferred
  • Strong Customer Service background with proven interpersonal and persuasive skills
  • Possess a take charge and get it done attitude
Specific Knowledge, Skills, Certifications, Etc:
  • Computer proficiency with Microsoft Office
  • Exceptional customer service and communication skills required both verbal and written
  • Proven skills in time management and multi-tasking responsibilities
  • Demonstrated ability to be self-directed and an independent problem solver
  • Ability to expand work hours to meet deadlines and workload fluctuations
Physical Effort:
  • Ability to sit behind a desk for 8 hours
  • Ability to work on a PC as required

  • Client Service Representative

    7 hours ago

    Minneapolis, United States VCA Animal Hospitals Full time

    We are seeking a Client Service Representative to join our team! We are AHAA accredited and believe in providing the best possible care to our patients. Our tight knit community is a great place to call home. Our hospital is located near great restaurants and entertainment of downtown Minneapolis, Uptown, and the Shoppes at West End As the face of VCA, the...

  • Welcome Services Representative

    1 week ago

    Minneapolis, United States Hennepin County Medical Center Full time

    We are currently seeking a Welcome Services Representative to join our Welcone Services team. This full-time role will work on-site (Typical hours are 7:30 AM - 6:00 PM and some nights and weekends as necessary, which could be anywhere from 7:30 AM - Representative, Customer Service, Microsoft, Healthcare, Retail, Patient, Information

  • Client Servicing Representative

    2 weeks ago

    Minneapolis, United States Carlson Capital Management Full time

    Job DescriptionJob DescriptionSalary: At Carlson Capital Management (CCM), we deliver a fully integrated, client-centered wealth management experience that exemplifies superior care and upholds the industry’s highest fiduciary standards. Our employee-owned firm offers customized investment, estate, tax, retirement, insurance, and philanthropic planning to...

  • Client Services Correspondence Representative

    Found in: beBee S US - 2 weeks ago

    Minneapolis, United States Radius Global Solutions Full time

    Client Services Correspondence RepresentativeFull TimeSUPPORTJacksonville, FL, USRamsey, NJ, USRequisition ID: 2524 Radius Global Solutions is a leading provider of integrated omnichannel customer engagement services and technology.Our executive team has been together since 1995 and continues to expand and advance the company's capabilities. We have 4,000+...

  • Client Services Correspondence Representative

    Found in: beBee jobs US - 2 weeks ago

    Minneapolis, Minnesota, United States Radius Global Solutions Full time

    Client Services Correspondence RepresentativeFull TimeSUPPORTJacksonville, FL, USRamsey, NJ, USRequisition ID: 2524 Radius Global Solutions is a leading provider of integrated omnichannel customer engagement services and technology.Our executive team has been together since 1995 and continues to expand and advance the company's capabilities. We have 4,000+...

  • Client Services Representative

    Found in: beBee jobs US - 2 weeks ago

    Minneapolis, Minnesota, United States Radius Global Solutions Full time

    Position Title: Client Services Representative FLSA Classification: Non-Exempt Bonus Eligible: Not Applicable Reports To: Client Services Manager Approval or Revision Date: March 2018 Summary The Client Services Representative will provide day-to-day support to assigned clients, account managers and internal business units. The position will be responsible...

  • Technical Service Representative

    1 week ago

    Minneapolis, United States NuAire, Inc Full time

    Job DescriptionJob DescriptionNuAire is a dynamic and innovative company that provides world-class laboratory equipment to support cutting edge technology in research and healthcare industries. NuAire is a family focused company - a company that is about people, our employees, and our customers.We are looking for a Technical Service Representative to join...

  • Client Services Representative

    Found in: beBee S US - 2 weeks ago

    Minneapolis, United States Radius Global Solutions Full time

    Position Title: Client Services Representative FLSA Classification: Non-Exempt Bonus Eligible: Not Applicable Reports To: Client Services Manager Approval or Revision Date: March 2018 Summary The Client Services Representative will provide day-to-day support to assigned clients, account managers and internal business units. The position will be...

  • Lead Guest Service Representative

    2 weeks ago

    Minneapolis, United States Bubbly Paws Full time

    Job DescriptionJob DescriptionSalary: $17/hr plus tipsLead Guest Service RepresentativeDo you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we’d love to meet you.We are looking for a Lead Guest Service Representative to join our team. This is a critical role to our stores and is the first impression of our brand for...

  • Construction Representative

    Found in: Appcast US C2 - 1 week ago

    Minneapolis, United States RealStreet Full time

    Since 2001, RealStreet has connected management executives for the construction industry to contractors working on commercial and government projects. As a leading firm in the country which specializes entirely in senior level construction employment, we have cultivated long-term relationships with many of the industry's leading companies enabling us access...

  • Welcome Services Representative

    Found in: beBee S US - 2 weeks ago

    Minneapolis, United States Hennepin County Medical Center Full time

    Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...

  • Patient Services Representative

    1 week ago

    Minneapolis, United States Vascular & Interventional Experts Full time

    The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner.This is a full-time position, Monday-Friday 8:00 AM - 5:00 PM based out of our Edina clinic. Float to the Woodbury clinic as needed.Vascular & Interventional Experts is an operating division of Infinite...

  • Client Service Representative I

    6 hours ago

    Minneapolis, United States Empyrean Benefit Solutions Full time

    The Client Service Representative I provides high-quality client and member-focused service using knowledge of plans, products, systems, and procedures to meet or exceed client and member expectations. CSR I's answer questions and resolve issues based on phone calls, emails, and internet inquiries from members and clients; access information from a variety...

  • Patient Services Representative

    8 hours ago

    Minneapolis, United States Vascular & Interventional Experts Full time

    The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner. This is a full-time position, Monday-Friday 8:00 AM - 5:00 PM based out of our Edina clinic. Float to the Woodbury clinic as needed. Vascular & Interventional Experts is an operating division of...

  • Brand Representative

    4 days ago

    Minneapolis, United States Russell Tobin Full time

    Job DescriptionJob DescriptionOur client is a top-tier American manufacturer of motorcycles, snowmobiles, all-terrain, and neighborhood electric vehicles. Headquartered in Medina, MN is looking to hire a Brand Representative.Start Date: ASAPContract Length: 6 months + potential to extend or convertLocation: Bass Creek, MN - Hybrid (T & TH onsite, M, W, F...

  • Brand Representative

    2 days ago

    Minneapolis, United States Russell Tobin Full time

    Job DescriptionJob DescriptionOur client is a top-tier American manufacturer of motorcycles, snowmobiles, all-terrain, and neighborhood electric vehicles. Headquartered in Medina, MN is looking to hire a Brand Representative.Start Date: ASAPContract Length: 6 months + potential to extend or convertLocation: Bass Creek, MN - Hybrid (T & TH onsite, M, W, F...

  • Patient Services Representative

    1 week ago

    Minneapolis, United States Twin Cities Orthopedics Full time

    The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. Full-Time role, Monday - Friday, opening shift 6:00am-2:30pm in our Edina location. A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a sign-on...

  • Guest Services Representative NorthPoint Dental

    Found in: Talent US 2 C2 - 2 days ago

    Minneapolis, United States Hennepin County Full time

    Description NorthPoint Health & Wellness Center, a state-of-the-art multicultural, community-based medical and dental clinic is seeking someone who enjoys working with the public, has strong communication skills, and a desire to help others while serving the community to fill their Guest Services Representative position. This position is responsible...

  • Service to sales

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Minneapolis, United States Luther Brookdale Volkswagen Full time

    Job Title: Service to Sales RepresentativeCompany: Luther Brookdale VolkswagenLocation: Brooklyn Center MN Are you passionate about providing exceptional customer service and ready to take on a new challenge in the automotive industry? Brookdale Volkswagen is seeking a dynamic and customer-focused individual to join our team as a Service to Sales...

  • Sales Development Representative

    8 hours ago

    Minneapolis, United States Atticus Family Law, S. C. Full time

    Job DescriptionJob DescriptionDo you love talking to people and selling a product you believe in? We’re growing our team and looking for a driven inside sales representative ready to take the next step in their career. You’ll work on prospecting and persuading qualified leads further down the sales funnel. If you’re looking to increase your earning...