Service Warranty Administrator
Found in: Resume Library US A2 - 1 week ago
Position Overview
The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.
What are the day-to-day responsibilities?
Process all claims by next business day following RO close date
Handle and resolve all claim corrections and charge-backs
Establish and maintain relationships with the manufacturer's designated warranty representatives
Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures
Analyze problems, identify trends and develop strategies for maximizing claim process
Flag the technicians for the hours earned on the service they performed
Check each repair order against the vehicles service history to avoid duplicate claims
Provide a weekly report to the service manager regarding claim status
Report any fraudulent manipulation of warranty claims
Provide parts manager with updated parts listing on a weekly basis
Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs
Assist service consultants in closing all open warranty RO's
Assist service consultants and technicians with any warranty questions
Assist with special projects, audits and reports as requested
Review and manage all aging schedules and reports
Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.
Attend warranty training courses as needed
What are the requirements for this job?
High school diploma or the equivalent
Ability to effectively communicate verbally and in writing
Ability to confront and resolve difficult customer service situations
Demonstrated customer service skills
Ability to read and comprehend written instructions and information
General knowledge of automotive parts and vehicle mechanical operations
Two years of experience in a automotive dealership
Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test
-
SERVICE WARRANTY ADMINISTRATOR
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Newport Beach, CA 92660, USA, United States AutoNation Full timeAutoNation - 445 E. Pacific Coast Highway [Auto Service Technician] As a Service Warranty Administrator at AutoNation, you'll: Be responsible for reviewing and completing warranty claims; Prepare, record, and reconcile warranty claims and submit them to the appropriate party; Review every warranty repair order written; Establish and maintain relationships...
-
Warranty Superintendent
6 days ago
Daytona Beach, United States ICI Homes Full timeICI Homes is currently seeking to hire Customer Service/Warranty Superintendent for our Greater Daytona Beach Area, who is responsible for overseeing the resolution of warranty claims by using specialized knowledge to determine the best and most efficient course of action in fulfilling the companys mission of providing extraordinary customer service. The...
-
Warranty Superintendent
1 week ago
Daytona Beach, United States ICI Homes Full timeICI Homes is currently seeking to hire Customer Service/Warranty Superintendent for our Greater Daytona Beach Area, who is responsible for overseeing the resolution of warranty claims by using specialized knowledge to determine the best and most efficient course of action in fulfilling the companys mission of providing extraordinary customer service. The...
-
Warranty Superintendent
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Daytona Beach, United States ICI Homes Full timeICI Homes is currently seeking to hire Customer Service/Warranty Superintendent for our Greater Daytona Beach Area, who is responsible for overseeing the resolution of warranty claims by using specialized knowledge to determine the best and most efficient course of action in fulfilling the company’s mission of providing extraordinary customer service. The...
-
Warranty Booker- Tampa Cadillac
Found in: Resume Library US A2 - 1 week ago
Tampa, Florida, United States Ed Morse Automotive Group Full timeOverview: Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented...
-
Territory Account Executive
1 week ago
Long Beach, United States Home Warranty of America Full timeJob DescriptionJob DescriptionHOME WARRANTY /REAL ESTATE EXPERIENCE A PLUS!!*****This is a remote position for the State of California (various territories available). Candidates outside of the State of California will not be considered*****Are you a coachable, motivated, goal driven individual with a passion for helping people grow their business in the...
-
Administrative Assistant, Client Service
3 days ago
Pompano Beach, United States FirstPointe Advisors, LLC Full timeJob DescriptionJob DescriptionThe role of the Administrative Assistant is to manage and support the day-to-day responsibilities of the Partners. The role will handle a wide range of administrative tasks, manage schedules, facilitate communication, and serve as a liaison between the clients, team members, and outside vendors of the firm.Duties and...
-
Service Manager
Found in: Appcast US C2 - 2 weeks ago
Pompano Beach, United States Sciens Building Solutions Full timeTHE POSITION IN A NUTSHELL - $5,000 Sign-On Bonus PLUS Relocation AssistanceSciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone...
-
Service Manager
7 days ago
Pompano Beach, United States Sciens Building Solutions Full timeTHE POSITION IN A NUTSHELL - $5,000 Sign-On Bonus PLUS Relocation AssistanceSciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone...
-
Service Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Pompano Beach, United States Sciens Building Solutions Full timeTHE POSITION IN A NUTSHELL - $5,000 Sign-On Bonus PLUS Relocation AssistanceSciens Building Solutions is seeking a Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone...
-
Administrative Assistant
1 week ago
Pompano Beach, United States eCosmetics Full timeJob DescriptionJob DescriptionDo you thrive in a fast-paced environment and enjoy supporting others? Are you organized, detail-oriented, and possess excellent communication skills? If so, we want to hear from you!We are seeking a highly motivated and organized Administrative Assistant to join our growing team. In this role, you will provide comprehensive...
-
Purchasing Coordinator
7 days ago
Pompano Beach, United States One Hour Heating & Air Conditioning Corporate Store Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance One Hour Heating & Air Conditioning, an affiliate of Authority Brands Inc., is the premier heating and cooling specialist in the Pompano Beach area. We are seeking a Purchasing Coordinator who will be responsible for purchasing equipment and parts at...
-
Purchasing Coordinator
2 days ago
Pompano Beach, United States One Hour Heating & Air Conditioning Corporate Store Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance One Hour Heating & Air Conditioning, an affiliate of Authority Brands Inc., is the premier heating and cooling specialist in the Pompano Beach area. We are seeking a Purchasing Coordinator who will be responsible for purchasing equipment and parts at...
-
Warranty Service Coordinator
Found in: Resume Library US A2 - 1 week ago
Palmetto, Florida, United States 84 Lumber Company Full timeOverview: The coordinator is responsible for assisting store locations, builders, contractors and homeowners with service and customer service activities Responsibilities: Sourcing product needed to fulfill job requirements Inbound and Outbound phone calls to respond to needs quickly and efficiently Validate material needs with store locations and...
-
Administrative Manager
3 weeks ago
Pompano Beach, United States Innovative Software Solution Inc Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a motivated and outgoing Administrative Manager to join our team. In this role, you will be in charge of coordinating the organizations administration system's and general workflows. Your duties would include supervising...
-
Service Manager
22 hours ago
Pompano Beach, United States Sciens Building Solutions Full timeTHE POSITION IN A NUTSHELL SciensBuilding Solutions is seeking aServiceManager who is a positive change agent and can drivehighcustomersatisfaction,while leading aserviceteamalong witha back-office team to supporta business that is experiencing exciting growth.This opportunity is ideal for someone who has experience managing a team in the firedetection,...
-
Administrative Coordinator
1 week ago
Pompano Beach, United States FirstPointe Advisors, LLC Full timeJob DescriptionJob DescriptionWe are looking for an enthusiastic, motivated Administrative Coordinator to join our team!The role of the Administrative Coordinator is to manage the day to day inner workings of the office.You will be responsible for updating and maintaining our dynamic client database as well as our appeal hearing calendar and hearing...
-
Administrative Assistant
1 week ago
Pompano Beach, United States Silver Thatch Atlantic Plaza Full timeJob DescriptionJob Description ResponsibilitiesWork closely with Property Manager in assisting in all aspects of management including administrative and financial duties.Answer phone and communicate via email in a timely manner. Organize and schedule appointmentsCreate notices for e-blast and posting Develop and maintain a filing systemOrder and maintain...
-
Sales Marketing Administrative Assistant
Found in: Appcast US C2 - 2 weeks ago
Pompano Beach, United States Robert Half Full timeJob Summary:We are seeking a detail-oriented and organized Sales Administrative Assistant to support our sales team in achieving their objectives. The Sales Administrative Assistant will provide administrative and clerical support to the sales department, assisting with various tasks to ensure smooth and efficient sales operations. This role requires strong...
-
Sales Marketing Administrative Assistant
2 weeks ago
Pompano Beach, United States Robert Half Full timeJob Summary:We are seeking a detail-oriented and organized Sales Administrative Assistant to support our sales team in achieving their objectives. The Sales Administrative Assistant will provide administrative and clerical support to the sales department, assisting with various tasks to ensure smooth and efficient sales operations. This role requires strong...