Associate Director, Commercial Data Operations
3 weeks ago
The Marketing Analytics and Business Insights (MABI) function supports AbbVie’s US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as a strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we’d love for you to join us.
As the Associate Director of Commercial Data Operations, you will be responsible for overseeing data acquisition, integration, delivery, and utilization across US Therapeutic Operations. You will develop and execute strategies for maximizing AbbVie’s investments in syndicated aggregated prescription and patient claims data from purchase (contracts) through transformation to the consumption layer.
This role offers a challenging and rewarding opportunity to ensure commercial data acquisition supports the data needs of various business units and drives business value. Specifically, this role will support Brand Analytics, Sales Operations, Market Access, and Patient Services teams. If you are a data-driven leader with a passion for patient-centricity and experience managing healthcare data, we encourage you to apply.
Key Responsibilities:
Data Acquisition and Integration:Develop effective strategies for acquiring Claims and Rx data from syndicated and specialty networks, ensuring diverse sources are utilized.
Manage vendor data contracts, budgets, and vendor relationships to ensure quality, compliance, and cost-effectiveness.
Define an effective data acquisition strategy through understanding of user needs, therapeutic area dynamics, and vendor data coverage and quality capabilities
Collaborate with stakeholders regularly to assess and acquire data based on their specific requirements, proactively addressing anomalies in data quality and supplier dynamics.
Work collaboratively with data stewards and IT teams to establish business rules and data quality standards for integrating commercial data.
Monitor and oversee data pipelines to ensure accurate and efficient ingestion, cleansing, and transformation of data, ensuring data quality standards are met.
Provide ownership of commercial data domains, being accountable for the quality, availability, and usability of Rx data, and resolve data issues promptly.
Manage both internal AbbVie resources and external offshore resources to successfully achieve business objectives and ensure smooth operations.
Data Delivery and Utilization:Oversee the integration of Rx and Claims data from multiple vendors ensuring the anonymization of the data and data quality is maintained throughout the integration process.
Deliver consistent, trustworthy syndicated and specialty Rx and claims data to internal stakeholders across commercial functions.
Develop and implement data access governance policies and procedures.
Define and implement data quality rules and cleansing procedures.
Collaborate with stakeholders to define data needs and translate them into actionable data delivery formats and reports.
Commercial Analytics and Operations Support:Collaborate closely with sales operations teams to support sales force incentive compensation quota modeling and sales crediting.
Analyze trends and anomalies in external data, proactively data quality issues and coverage gaps to provide support for various business units
Technology and Systems:Partner with IT teams to design, build, and manage secure and efficient data acquisition and reporting pipelines for commercial functions.
Stay up-to-date on data management technologies and trends, recommending solutions to improve data quality and accessibility.
Ensure compliance with data privacy and security regulations (e.g., HIPAA, CCPA).
Stakeholder Management:Collaborate effectively with data owners, business system owners, platform owners, data operations teams, and other key stakeholders across the organization.
Effectively lead organizational change that improves data quality
Communicate commercial data operations challenges to stakeholders.
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