Associate Director, Data Operations

3 weeks ago


Mettawa, United States AbbVie, Inc Full time

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

The Marketing Analytics and Business Insights (MABI) function supports AbbVie's US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as a strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative - and we'd love for you to join us.

The Associate Director of Data Operations will be responsible for overseeing the data acquisition, integration, delivery, and utilization processes within our Patient Services Data Operations team. This role involves designing and implementing strategies for acquiring patient data from various sources and defining data quality standards for integration. The Associate Director will ensure accurate and efficient data ingestion, cleansing, and transformation through effective monitoring of data pipelines. They will also oversee the integration of patient data into the central data platform and deliver consistent, trustworthy data to internal stakeholders across patient services functions. Analyzing patient data to identify trends and insights, collaborating with patient services teams, and tracking performance indicators are crucial aspects of this role. The Associate Director will partner with IT teams to design secure and efficient data acquisition and reporting pipelines, stay updated on data management technologies, and ensure compliance with data privacy regulations. Effective stakeholder management and obtaining support for data quality initiatives are vital components as well.

This role offers a challenging and rewarding opportunity to shape the use of patient data within AbbVie, directly impacting patient support and experience. If you are a data-driven leader with a passion for patient-centricity and experience managing healthcare data, we encourage you to



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