Resale Partner Manager

3 weeks ago


New York County New York, United States ServiceNow Full time
Job Description

ServiceNow is a pioneering digital workflow company that enhances work experiences for people across various sectors. Our innovative cloud-based platform and solutions are designed to streamline workflows and enhance productivity.

We are looking for a rock-star to join our Global Partnerships & Channels organization, which serves as a strategic pillar and recognized as the growth engine of the company. Partners are critical to driving scale and reach for our ServiceNow Sales organization by capitalizing on Partners’ strong customer base, c-suite relationship, industry, and domain expertise.

As a Partner Manager focused on the SHI and Ahead Reseller Partnerships at ServiceNow, your primary objective will be to develop and strengthen our reseller channel ecosystem. This role is crucial for expanding ServiceNow's market share and reach through the strategic engagement and empowerment of our reseller partners. The ideal candidate will possess a robust sales background with a special focus on building and nurturing reseller partnerships in the technology domain.

Key Responsibilities

Execute against the defined reseller channel sales strategy to increase revenue and market penetration.

Identify, recruit, and onboard new reseller partners while maintaining fruitful relationships with existing partners.

Manage sales incentive programs to motivate reseller partners towards achieving sales targets.

Work closely with reseller partners and ServiceNow named Partner Manager, when applicable, to develop sales plans and strategies for effectively marketing ServiceNow solutions.

Ensure reseller partners are equipped with the necessary training, resources, and support to successfully sell and implement ServiceNow products.

Collaborate with marketing to create and execute promotional activities and programs specifically designed for reseller channels.

Provide reseller partners with regular updates on product developments, market trends, and competitive positioning.

Facilitate the alignment between reseller activities and ServiceNow's sales objectives, ensuring a cohesive sales strategy.

Monitor and analyze reseller sales performance, providing guidance and support to optimize sales outcomes.

Serve as the primary liaison between ServiceNow and reseller partners, ensuring a strong and productive partnership.

Onsite presence required at partner site weekly or as agreed upon with designated partners.



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