Account Manager
3 weeks ago
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities:
Review Client/Prospect core offerings with Internal Sales and Client Service Staff alongside the Voluntary Benefits (VB) Specialist to determine potential benefit gaps and identify Voluntary Benefits to fill those gaps
Determine Clients/Prospects marketing, education, enrollment and technology desires with Internal Teams alongside the VB Specialist
Create comprehensive, customized Request for Proposals (RFPs) for each Client/Prospect that are sent to insurance providers
Conduct insurance provider due diligence and negotiations on behalf of the Clients/Prospects
Prepare a market scan analysis upon receiving insurance provider proposals and responses and assist with a side-by-side product comparison and/or presentation as requested
Help guide the internal Client Service Staff on next steps for implementation once benefit and service providers have been finalized and enrollment decisions have been made
Maintain open and clear communications with Internal Teams and VB Specialist
Develop and maintain relationships with Internal Sales and Client Services Staff, providing high level support and expertise for Voluntary Benefit Clients and Prospects
Provide guidance and support to Client Service team as needed for ongoing Client questions, service or claims issues that require escalation or additional support throughout the year
Stay up-to-date on industry trends and regulatory changes related to Client and Prospect support
Provide support on special projects and/or deliverables, idea development, simplifying internal processes, etc., as assigned
Alongside the VB Specialist, assist in analyzing enrollment data, review and report enrollment results and communicate such results to the Internal Teams
Help Identify current/future opportunities for plan improvement, additional products and service offerings alongside VB Specialist
Other duties as assigned
Qualifications:
Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience.
Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues. Strong Power Point Excel and Microsoft Office skills.
#LI-TW2
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity
to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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