Platform Program Manager, Enterprise

Found in: Resume Library US A2 - 1 week ago


Charlotte North Carolina, United States Brightspeed Full time
Job Description

Brightspeed has an exciting opportunity for a Platform Program Manager, Enterprise & Wholesale to join our rapidly growing team As an individual contributor, you will be responsible for technical and non-technical program management, requirements gathering and verification, UAT, ORT, Go/No Go decisions, release support and program management lifecycle. You will work closely with IT and Business Operations teams to ensure alignment of processes and visions. The principal purpose of this role is to ensure consistent program management, on time / budget program release and effective communication for all programs assigned. This position will report to the Sr. Manager, Product & Platform Innovation – Governance. 

As a Platform Program Manager, Enterprise & Wholesale, your responsibilities will include: 

Lead the domain to develop and drive Enterprise & Wholesale TSA exit related strategies, requirements, ORT and implementation in alignment with business strategies 

Help develop a scalable and robust cross-domain system stack that caters to Enterprise and Wholesale (E&W) customers’ needs and business outcomes 

Define E&W product and platform excellence and enable operational efficiencies, through key analytics, enhancing product and service delivery, customer experiences 

Create cohesive cross domain Mass Markets (MM) and Enterprise & Wholesale (E&W) operational system support (OSS) and business system support (BSS) stacks that allow a seamless experience and internal cost efficiencies while maximizing system platform, network capabilities and customer experiences 

Support the Product and Platform Innovation team by managing assigned targeted efforts to completion 

Manage E2E program management life cycle for the Enterprise & Wholesale (E&W) platform stack 

Support application / platform UAT, ORT, JIRA management, release scheduling and system integration 

Develop and evaluate program plans to document scope, schedule, tasks, and risk management 

Ensure progress of assigned complex program/processes within budgetary and scheduling guidelines 

Creation and tracking of programs; escalate and track program issues; document progress and prepare status reports (metrics, summaries, etc.) to be communicated in both formal and informal settings 

Assist in ensuring that each program is executed with high quality and meets the measures of success 

Demonstrated exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills with the ability to present at the senior most level in the business 



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