Program Manager

3 weeks ago

Charlotte, United States Q2 Full time

As passionate about our people as we are about our mission.

What We’re All About :

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance: Q2 is seeking a Program Manager who is responsible for programmatic oversight of ongoing implementation projects. They will work closely with our clients to install and support our suite of products. This position is a hybrid project management and technical implementation role that involves overseeing complex, enterprise-level client engagements. The Program Manager works with clients through the implementation of the products and serves as the primary contact with the client during the project.

A Typical Day:

Proactively lead clients through the project lifecycle and effectively articulate implementation objectives.

Serve as a central point of contact for external clients to plan and manage project tasks.

Partner with clients to understand business requirements and expectations. 

Create and maintain a documented project schedule; keep complete records of every project, including deliverables, changecontrol, action items, issues, and risk monitoring. 

Following established workflows and processes, utilize project management tools to manage both internal and external resources to facilitate project deliverables. 

Obtain necessary information for project deliverables and approvals. 

Direct project resources to complete tasks in a timely manner.

Work closely with the client and team to problem solve issues that arise.

Communicates verbal and written project status to both customers and internal teams.

Raise project issues and risks and drive execution of mitigation plans.

Attend project and client meetings, taking detailed notes and coordinating next steps.

Coordination, planning, and supporting resources with onsite/milestone activities.

Deliver solutions within defined timelines while following Q2 project standards.

Oversees successful transition of clients from implementation to go-live.

Accountable for closing out projects and transitioning clients to Support.

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

Typically requires a bachelor's degree and a minimum 5+years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience Project Management Methodology exposure preferred (PMP or PMI) Familiarity with enterprise software deployment architecture and methodologies Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint Experience managing client expectationswith aClient first attitude and commitment to satisfaction Ability to organize and execute multi-facet software deployments Capable of assessing project risks and mitigations Ability to convey technical concepts to business oriented banking project teams and interact with technical internal resources Possess project leadership qualities Strong written and oral communication skillswith excellent people and teamwork skills Ability to remain calm, diplomatic, and cooperative under stressful conditions Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast paced environment Ability to travel 15% to client sites Financial Services and enterprise software experience preferred

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off 

Career Development & Mentoring Programs 

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

Community Volunteering & Company Philanthropy Programs 

Employee Peer Recognition Programs – “You Earned it”

Click to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our . Q2 supports dozens of wide-reaching organizations, such as the , and , promoting diversity and success in leadership and technology. Other deserving beneficiaries include helping LGBTQ communities, , and , a group helping veterans rebuild their lives with specially adapted homes.

  • Program Manager

    2 weeks ago

    Charlotte, United States Eliassen Group Full time

    **Hybrid - 2 days onsite in Charlotte, NC.** Our government client is looking for a Program Manager to join their team for a 6+ month contract with the potential for extensions or possible conversion to full time. In this role you will be responsible for working across technical teams and business users to ensure projects are being delivered on time within...

  • Program Manager

    6 days ago

    Charlotte, United States Eliassen Group Full time

    **Hybrid - 2 days onsite in Charlotte, NC.** Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Our government client is looking for a Program Manager to join their team for a 6+ month contract with the potential for extensions or possible conversion to full time. In this role you...

  • Program Manager

    2 weeks ago

    Charlotte, United States Eliassen Group Full time

    **Hybrid - 2 days onsite in Charlotte, NC.** Our government client is looking for a Program Manager to join their team for a 6+ month contract with the potential for extensions or possible conversion to full time. In this role you will be responsible for working across technical teams and business users to ensure projects are being delivered on time within...

  • Program Manager

    2 days ago

    Charlotte, United States Eliassen Group Full time

    **Hybrid - 2 days onsite in Charlotte, NC.** Our government client is looking for a Program Manager to join their team for a 6+ month contract with the potential for extensions or possible conversion to full time. In this role you will be responsible for working across technical teams and business users to ensure projects are being delivered on time within...

  • Program Manager

    2 weeks ago

    Charlotte, United States Eliassen Group Full time

    **Hybrid - 2 days onsite in Charlotte, NC.** Our government client is looking for a Program Manager to join their team for a 6+ month contract with the potential for extensions or possible conversion to full time. In this role you will be responsible for working across technical teams and business users to ensure projects are being delivered on time within...

  • Program Manager

    3 weeks ago

    Charlotte, United States Motion Recruitment Full time

    Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for Project Manager in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150...

  • Program Manager

    4 weeks ago

    Charlotte, United States Experis Full time

    Job Description: Project Manager Location: Charlotte Working Expectations:In office 3 day minimum. Associate Investment Monitoring is required for this role. 12 - 18 Month Contract on W2 - Full Time Organization Overview: The COO Horizontal Delivery Team within Enterprise Risk and Finance Technology (ERFT) consists of program and project managers...

  • Product Program Manager

    4 weeks ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • DLP Program Manager

    1 day ago

    Charlotte, United States Experis Full time

    Our client, within Financial Services is seeking a Program Manager (Data Loss Prevention) to join their team. As a DLP Program Manager you will be part of the Cybersecurity Team supporting Defense Monitoring and Data Loss Prevention.  Job Title: DLP Program Manager Location: Charlotte (NC), Chandler (AZ), Dallas (TX) What's the Job? The ideal candidate...

  • Project Manager/ Program Manager

    4 weeks ago

    Charlotte, United States Softpath System Full time

    I need a Project Manager/ Program Manager with good Cloud experience. Must be in Hybrid, no remote. Ability to work with leadership, understand the landscape, reporting to CIO, help teams to stay on track on delivery. This is diversity req. Also a female candidate is required.

  • MST Program Manager

    2 weeks ago

    Charlotte, United States NC Health Partners Full time

    Job DescriptionJob DescriptionOverviewNC Health Partners is looking to hire a MST Program Manager who has at least 2 years of MST supervisor experience and/or a minimum of 4 years of MST Therapist experience. The MST Program Manager will oversee the day-to-day operations of the MST program and ensure the integrity of the program model. Key...

  • BI Program Manager

    3 weeks ago

    Charlotte, United States Hayward Industries Inc Full time

    Overview: Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating,...

  • Platform Program Manager, Product

    1 week ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Project/Program Manager

    2 days ago

    Charlotte, United States Synechron Full time

    Role: Project/Program Manager - ISO Program (FX Background) Work Location: Charlotte, North Carolina, United States Contact: Sachin.s@synechron.com Our Challenge: As a Project/Program Manager, you will collaborate with stakeholders across the business to work on complex technical requirements. You will be responsible for managing multiple engagements,...

  • Project/Program Manager

    2 days ago

    Charlotte, United States Synechron Full time

    Role: Project/Program Manager - ISO Program (FX Background)Work Location: Charlotte, North Carolina, United StatesContact: Sachin.s@synechron.comOur Challenge:As a Project/Program Manager, you will collaborate with stakeholders across the business to work on complex technical requirements. You will be responsible for managing multiple engagements, prioritize...

  • Project/Program Manager

    3 days ago

    Charlotte, United States Synechron Full time

    Role: Project/Program Manager - ISO Program (FX Background)Work Location: Charlotte, North Carolina, United StatesContact: Sachin.s@synechron.comOur Challenge:As a Project/Program Manager, you will collaborate with stakeholders across the business to work on complex technical requirements. You will be responsible for managing multiple engagements, prioritize...

  • Project/Program Manager

    3 days ago

    Charlotte, United States Synechron Full time

    Role: Project/Program Manager - ISO Program (FX Background)Work Location: Charlotte, North Carolina, United StatesContact: Sachin.s@synechron.comOur Challenge:As a Project/Program Manager, you will collaborate with stakeholders across the business to work on complex technical requirements. You will be responsible for managing multiple engagements, prioritize...

  • Program Management Lead, Design

    2 days ago

    Charlotte, North Carolina, United States Truist Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help? )If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ) (accommodation...

  • Senior Program Manager

    4 weeks ago

    Charlotte, North Carolina, United States Cognizant Technology Solutions Full time

    About Cognizant's Digital Engineering Practice: At Cognizant Digital Engineering, a small cross functional team comprised of a Product Manager, an Architect, Full-Stack Developers, UI/UX designers and Big Data analysts builds higher quality software faster siloed individuals working independently. Small, nimble engineering teams generate collective empathy...

  • Program Manager

    3 weeks ago

    Charlotte, United States Atechstar Full time

    Responsibilities Ensure the smooth functioning of the DRSN system by implementing effective maintenance and support procedures. Collaborate with cross-functional teams to define project scope objectives and deliverables. Develop and execute project plans including resource allocation budgeting and scheduling. Monitor project progress identify...