Platform Program Manager, Product

4 weeks ago

Charlotte North Carolina, United States Brightspeed Full time
Job Description

Brightspeed has an exciting opportunity for a Platform Program Manager, Product to join our rapidly growing team As an individual contributor, you will be responsible for technical and non-technical program management and JIRA support. You will work closely with IT and Business stakeholders to ensure alignment of processes and visions. The principal purpose of this role is to ensure consistent program management, on time product release and effective communication for all programs assigned. This role will report to the Senior Manager, Product & Platform Innovation – Governance. 

As a Platform Program Manager, Product, your duties and responsibilities will include: 

Product Innovation Program Management for Mass Markets, Enterprise & Wholesale including Sales, E. Commerce, Network & Field Operations, Customer Care, Marketing, and Finance programs:

Support the Product Innovation team by managing assigned targeted efforts to completion 

Responsible for aligning cross-functional teams to implement transformational initiatives, ensuring seamless integration and minimal disruption to daily operations 

Primary point of contact for stakeholders, subject matter experts, and business partners for all product programs  

Responsible for program management including resource alignment, plan creation, timelines and tracking; issue escalation and resolution; progress documentation and status report preparation and (metrics, summaries, etc.) communication in both formal and informal settings 

Responsible for identification and delivery of product requirements to IT including 

Describe the need of the business / customer or the characteristics of the proposed system from the viewpoint of the product or platform’s end user 

Requirements are written in a manner that IT can action 

Product requirements are handed-off to IT according to program timeline  

Align product end users to define Acceptance Criteria based off the product requirements including, minimal viable product, go / no go criteria, and contingency planning  

Responsible for driving program execution ensuring high quality and end product meets the measures of success 

Ensure completion of assigned complex programs within budgetary and scheduling guidelines 

Coordinate with IT to review and provide feedback for high level designs and demos 

Partner with training to identify content needs and ensure all end users are properly trained before product deployment  

Drive Operational Readiness in collaboration with Go / No Go facilitation including 

Verification that product meets acceptance criteria before the general audience deployment 

Cross Functional test plan, timeline, resource management and roles & responsibilities 

Business Validation Testing and Operational Readiness Testing support 

Communication detailing progress, issues encountered, top priority defects and overall health of the product or program 

Go / No Go criteria, facilitation and communication 

Partner with IT to provide product implementation support including: 

Cross Functional resource management and roles and responsibilities 

Post deployment defect and enhancement management, stakeholder support and training   

Communication of deployment activities, results, outstanding issues, and post deployment handoff activities 

Responsible for delivering continuous improvement, quality, and productivity from the customer / stakeholder’s perspective 

Strategic Planning and Team Support 

Drive long-term modernization and product advancement planning and execution for Sales (Mass Markets, Enterprise and Wholesale), Operations, Customer Care, Marketing, and Finance programs 

Drive successful execution of product programs in alignment with Brightspeed’s Strategic Long Range Growth Plan 

Partner with business stakeholders to identify, evaluate and prioritize areas for improvement within the product programs, driving modernization, efficiency, speed, quality, transformation, and innovation  

Demonstrated exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills with the ability to present at the senior most level in the business 

Support management of day-to-day operations of the Product Innovation team including domain program roadmap, executive leadership deck preparation, communication cadences, team meetings, people & culture initiatives, project / program gap coverage, etc. 

  • Product Specialist, Platform Operations

    1 month ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job Description The Product Specialist, Platform Operations is a critical component of the Brightspeed Innovation team, leading the day-to-day operations of specifics products and platforms for Mass Markets, Enterprise and Wholesale customers. In this role, you will report directly to a Product Manager, Product Platforms You must have a proven track record...

  • Platform Program Manager, Product

    1 week ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Product Owner, Offer Management

    3 weeks ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job Description We are currently looking for a Product Ower, Offer Management, to join our growing team.  This is a critical component of the Brightspeed Innovation team, leading the development, launch and lifecycle management of portfolio products and platforms for Mass Markets, Enterprise and Wholesale customers. In this role, you will report directly...

  • Platform Program Manager, Enterprise

    4 weeks ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Product Specialist, Platform Operations

    3 weeks ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Product Program Manager

    4 weeks ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Index Platform

    4 weeks ago

    Charlotte, United States London Stock Exchange Group Full time

    The Benchmarks & Index Solutions business is establishing Product Leads focused on developing target state Index capabilities to transform the core Index Platforms and scale growth for FTSE Russell. The Product Manager for Process Automation will report to the Operations Platform Director and will be a stakeholder in the development of the future state FTSE...

  • Index Platform

    2 weeks ago

    Charlotte, United States CFA Institute Full time

    The Benchmarks & Index Solutions business is establishing Product Leads focused on developing target state Index capabilities to transform the core Index Platforms and scale growth for FTSE Russell. The Product Manager for Process Automation will report to the Operations Platform Director and will be a stakeholder in the development of the future state FTSE...

  • Product Manager

    1 month ago

    Charlotte, North Carolina, United States Belmont Lavan Ltd Full time

    A Fintech start-up that is leading the blockchain revolution are looking to hire an Product Owner/Senior Business Analyst to join the talented Product team and drive best Agile & Lean practice. The product team is responsible for defining customer propositions, owning product requirements and understand the market needs (including quick change) You'll work...

  • Product Manager

    4 weeks ago

    Charlotte, North Carolina, United States Two95 International Inc. Full time

    Position: Product Manager Location: Charlotte, NC Duration: 6 to 8 Months Contract Requirements: Requirements Experience in consumer goods or retail domain Bachelor's degree or equivalent practical experience Strong presentation and communication skills Experience with Agile software development and tools (JIRA, confluence, etc.) Experience managing...

  • Senior Product Manager

    4 weeks ago

    Charlotte, North Carolina, United States Belmont Lavan Ltd Full time

    looking for a Senior Product Manager who will lead the vision and creation of e-commerce capabilities that fuel our digital partner experiences worldwide. We need a collaborative member who has a passion for solving problems with technology and crafting premium experiences that remove friction and deliver value to our customers. Our is the foundation upon...

  • Technical Product Manager

    1 week ago

    Raleigh, North Carolina, United States Ndustrial Full time

    Why We’re Here: Industrial facilities around the world are facing unprecedented energy challenges around rising energy costs and carbon reduction goals. We help our customers measure and improve their carbon footprint, energy spend, and profitability in terms of their production. We call this Energy Intensity, and we do it with a “production first”...

  • Product Manager, Wholesale

    4 weeks ago

    Charlotte, North Carolina, United States Brightspeed Full time

    Job Description The Product Manager, Wholesale & Managed Services is a critical component of the Brightspeed Innovation team, leading the development, launch and lifecycle management of portfolio products for Mass Markets, Enterprise and Wholesale customers. In this role, you will report directly to the Director, Product Innovation. You will have a proven...

  • Senior Business Analyst

    4 weeks ago

    Charlotte, North Carolina, United States First Citizens Bank Full time

    Overview: This position is responsible for the leadership and management of strategic transformation programs across Treasury and Strategic Modeling teams. Gain expert level knowledge to collaborate with business leaders and executives on modeling and treasury programs that will support the achievement of business objectives, while maintaining compliance...

  • Manager, Social Media Platforms

    2 weeks ago

    Charlotte, United States Gondola Full time

    This person is responsible for the day-to-day planning, execution and management of NASCAR’s owned and operated social channels. The Manager guides NASCAR Social on new and emerging platforms while working across multiple internal and external business units to help tell the best stories in NASCAR to our growing audience. Duties include but are not limited...

  • Program Manager

    4 weeks ago

    Gastonia, North Carolina, United States Sika Full time

    Job Description The program manager follows the SOP procedures of program management and reports to the Director of Operations.  In addition, the program manager will be the direct contact to the customers with respect to new project or engineering changes.  The program manager can be assigned to international projects in the company as directed by the...

  • Technical Program Manager-Contract

    2 weeks ago

    Charlotte, North Carolina, United States Sia Partners Full time

    Job Description One of our premier clients is seeking a Technical Program Manager to support the technology transfer process team on activities related to successfully transferring product to a new external supplier manufacturing sites and routine operations. This contractor will work with different workstreams to organize and drive efforts to meet...

  • Index Platform

    1 week ago

    Charlotte, NC, United States London Stock Exchange Group Full time

    The Benchmarks & Index Solutions business is establishing Product Leads focused on developing target state Index capabilities to transform the core Index Platforms and scale growth for FTSE Russell. The Product Manager for Process Automation will report to the Operations Platform Director and will be a stakeholder in the development of the future state FTSE...

  • Program Manager

    2 weeks ago

    North Andover, United States HIPER Global US Full time

    Job Description Job Description BROAD FUNCTION DESCRIPTION Summary: HIPER Global US has a long history of inspiring innovation and close collaboration with our customers. We seek a highly motived program manager to join our growing team and help continue our tradition of success. The program manager will be responsible for the management of key value-added...

  • Platform/Site Reliability Engineer

    4 weeks ago

    Charlotte, United States Syntricate Technologies Full time

    Platform/Site Reliability Engineer 6 Months Contract to Hire Charlotte, NCJOB DESCRIPTION We're looking for a Senior Platform Engineer to come help us automate everything, enable our developer teammates, and create and support world-class platforms. As a Senior Platform Engineer, you will be an integral member of the Platform Engineering team, helping the...