Events Coordinator

Found in: Resume Library US A2 - 2 weeks ago


Orlando Florida, United States Lake Nona Aloft Full time
Overview:
As an Event Coordinator you'll use your organization and expanding knowledge of the event industry to support the work of the Events Team. With attention-to-detail and a passion for guest service, you'll assist group clients in preparing for their events - creating memorable experiences for clients and their guests.

Responsibilities:
Promote awareness of brand image internally and externally.

Uses sales techniques that maximize revenue while maintaining existing guest loyalty.

Enter, retrieve, reconcile, and verify information like, commissions, leads, third parties, etc.

Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Qualifications:
Maintain professional and positive demeanor.

Working knowledge of computers in a windows environment.

Proven accuracy and attention to detail.

Demonstrate excellent oral and written communication skills.

Demonstrate proven sales and customer service skills.

Must be able to function as part of a team.

Capable of setting priorities when multiple demands are present.



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