Events Coordinator

2 weeks ago


Orlando, United States Lake Nona Aloft Full time

Overview:

As an Event Coordinator you'll use your organization and expanding knowledge of the event industry to support the work of the Events Team. With attention-to-detail and a passion for guest service, you'll assist group clients in preparing for their events - creating memorable experiences for clients and their guests.

Responsibilities:
  • Promote awareness of brand image internally and externally.
  • Uses sales techniques that maximize revenue while maintaining existing guest loyalty.
  • Enter, retrieve, reconcile, and verify information like, commissions, leads, third parties, etc.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Qualifications:
  • Maintain professional and positive demeanor.
  • Working knowledge of computers in a windows environment.
  • Proven accuracy and attention to detail.
  • Demonstrate excellent oral and written communication skills.
  • Demonstrate proven sales and customer service skills.
  • Must be able to function as part of a team.
  • Capable of setting priorities when multiple demands are present.


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