Account Manager
2 weeks ago
Scope of Responsibilities: Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct’s book of business. Relies on experience and judgment to plan and accomplish required tasks and goals.
Travel: Travel required; some overnight travel required.
Job Summary: As the primary point of contact for ProAct clients, the Account Manager is responsible for building relationships with new clients and coordinating internal parties and external vendors to meet and exceed client expectations. The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with clients will be held to provide clients with information on their prescription plan and deliver recommendations for cost containment and continuous improvement.
Responsibilities:
Job Duties:
Establish and maintain strong client and business partner relationships
Champion the customer/client at all levels internally
Adaptable to support incoming new sales
Identify needs and requirements to promote Pro Act’s solutions and achieve mutual satisfaction
Conduct reviews with existing business on a regular basis to provide insight into their prescription benefit, trends, and costs
Respond to clients’ questions and ensure their problems are resolved
Assist in the implementation stages of new clients, including employee orientation meetings
Assist in the sales process to outline ProAct’s value proposition as it relates to our service offering
Responsible for production of employee communication materials
Responsible for the management of the renewal process of existing clients
Assist in planning and implementing client educational forums and special events
Attend on-site client service meetings, employee orientation meetings and health fairs
Oversee contract administration
Coordinate attendance and exhibits for trade shows, health fairs and all other special events
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications:
Experience:
Preferred: 3-5 years’ previous experience in Account Management, Client Service, or similar customer service-related field.
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Required Training:
HIPPA Privacy & Security Course
Fraud, Waste and Abuse Course
Job Skill Requirements:
Business to business experience required
Superior communication skills, both verbal and written
Superior organizational skills
Ability to multi-task and prioritize
Coordinate and lead others in process improvement and change
Flexibility and ability to work under and meet deadlines
Educational Requirements:
Minimum: Associates Degree in business administration, management, marketing or similar field
Preferred: Bachelors Degree in business administration, management, marketing or similar field
Management Skills Required:
Client/Customer Service: Must provide timely and accurate responses to all business associates and clients
Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner
Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively
Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others
Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner
Technology: Must use technology to its fullest potential to achieve department and corporate goals
Leadership Skills Required:
Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers and teams
Personnel Development: Selects, trains, coaches and develops associates and teams for peak performance
Teamwork: Must strengthen team performance by sharing information, establishing guidelines and celebrating success
Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others
Employee Relations: Provides and solicits constructive feedback, evaluates performance and takes corrective action
Behavioral Traits:
Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
Achievement Drive: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure
Compensation
$(phone number removed) per year.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
-
Accounting Manager
3 weeks ago
Cary, North Carolina, United States Cornerstone Building Brands Full timeJob Description The Accounting Manager is responsible for providing accounting support to our Corporate Accounting Department. In this role, you will play a crucial role in overseeing and managing the accounting operations within the finance department. This position will provide strategic guidance and ensure accurate financial reporting and compliance. The...
-
Account Manager
3 weeks ago
Charlotte, North Carolina, United States City Wide Facility Solutions Full timeAre you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking an Account Manager for our Franchise location in Charlotte, NC. The Account Manager is responsible for the...
-
Senior Manager, Nutritional Systems
4 weeks ago
Matthews, North Carolina, United States Sodexo Full timeUnit Description: Sodexo is seeking a Senior Manager, Nutritional Systems for our K12 Schools segment. This remote role will serve as a subject matter expert for USDA and State Food and Nutrition Services (FNS) Child Nutrition Program (CNP) regulations, as well as the Sodexo regional menu system standards and practices for a defined geography...
-
Accounts Payable Manager
3 weeks ago
Morrisville, North Carolina, United States Affordable Care LLC Full timeOverview: Affordable Care is seeking an Accounts Payable Manager responsible for leading a team of four accounting services coordinators. Key characteristics of a successful candidate: Passion for understanding and improving processes. Thinks in terms of process flow. Customer service mindset. Providing high-quality service to our...
-
Account Manager, Harris Teeter Programs
3 days ago
Matthews, United States The Looma Project Full timeLooma BackgroundLooma is an in-store digital media platform focused on storytelling, education, and recommendations. Their network of in-store screens helps retailers better modernize and monetize their stores, while enabling brands to tell their story directly at the point of decision. All content that airs on Looma's network is produced or edited by...
-
Account Manager RDU
3 weeks ago
Morrisville, North Carolina, United States Pacific Aviation Full timeOur Pacific Aviation family creates an environment where together, we can all succeed. Pacific Aviation provides airport passenger-handling services to the world’s finest airlines in a dozen airports across the country. As an Account Manager, you will lead a team that is dedicated to working with a single airline, and you will have opportunities to...
-
Account Manager RDU
2 days ago
Morrisville, North Carolina, United States Pacific Aviation Full timeOur Pacific Aviation family creates an environment where together, we can all succeed. Pacific Aviation provides airport passenger-handling services to the world’s finest airlines in a dozen airports across the country. As an Account Manager, you will lead a team that is dedicated to working with a single airline, and you will have opportunities to...
-
Director of Customer Accounts Management
3 weeks ago
Charlotte, North Carolina, United States TAT Technologies Ltd Full timeEstablished in 1969, TAT Technologies (“TAT”) is a fast-growing profitable provider of aerospace thermal management, power and actuation products and repair services. TAT is a strategic global partner to leading players in the aerospace industry and specializes in providing innovative commercial, defense, OEM and repair/overhaul solutions. Our...
-
Facility Solutions Manager
3 weeks ago
Charlotte, North Carolina, United States City Wide Facility Solutions Full timeAre you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in (enter location). The Facility Solutions...
-
Accounts Payable Specialist
7 days ago
Matthews, United States Sherpa Full timeCompensation: $20-22/hr Job Overview - Accounts Payable Specialist- 32825 We are currently seeking a detail-oriented and experienced Accounts Payable (AP) Specialist to join our finance team. The AP Specialist will play a key role in managing our company's payables process, ensuring accurate and timely payments to vendors and suppliers. The ideal candidate...
-
Accountant (Hybrid)
4 weeks ago
Raleigh, North Carolina, United States First Citizens Bank Full timeOverview: This position is responsible for the advanced preparation, analysis, and review of financial statements utilizing accounting principles. Leads reporting, analysis, and reconcilement efforts within accounting activities. Evaluates the output and workflow of assigned team, including advanced oversight of aging and exceptions and leading resolution...
-
Staff Accountant
1 week ago
Raleigh, North Carolina, United States Navion Senior Solutions Full timeABOUT NAVION SENIOR LIVING: Navion is a preeminent provider of senior living services throughout the country’s Southeast Region. Headquartered in Raleigh, North Carolina, Navion’s locally operated communities proudly offer high- quality service and care along with the warmth and hospitality of home. Our leaders have over 130+ years of senior housing...
-
Senior Accountant
4 weeks ago
Morrisville, North Carolina, United States Affordable Care LLC Full timeOverview: Affordable Care is seeking a Senior Accountant reporting to the Senior Accounting Manager. The Senior Accountant is responsible for various accounting operations of the company, including closing the books, financial reporting, financial analysis, and account reconciliations. Additional details on the role: Have experience using and/or the...
-
Accountant Specialist
3 weeks ago
Raleigh, North Carolina, United States Red Hat Software Full timeAbout the job: Red Hat is looking for a dynamic and adaptable Accountant to join the North America General Ledger Accounting team. In this role you will be responsible for ensuring accounting integrity and operational process effectiveness for many aspects of Red Hat’s financial statements including compensation and benefits, accruals, receivables,...
-
SPR Key Account Sales Manager
2 days ago
Lincolnton, North Carolina, United States Bosch Group Full timeJob Description The SPR Key Account Sales Manager is responsible for developing and growing sales to key customers in the USA and Canada. To work with other SPR Account Managers to develop sales strategies, establish growth plans and implement measures to reach the annual sales target. This person will develop and build profitable business and...
-
Senior Accountant
3 weeks ago
Charlotte, North Carolina, United States Amerit Fleet Solutions Full timePosition Summary: Amerit Fleet Solutions, one of the leading Fleet Maintenance and repair services companies in the U.S., is seeking a Senior Accountant to join our growing team. This highly visible role is responsible for completing month-end closing procedures including but not limited to journal entries, reconciliations, and ad hoc analysis in...
-
Accounting Manager
3 weeks ago
Camden, South Carolina, United States Prestage Full timePrestage Foods is seeking an Accounting Manager to perform a variety of accounting and financial duties. The Accounting Manager will be responsible for maintaining financial records, reviewing general ledger accounts, reconciling cash, and various other accounting duties. They will also run accounting software programs (e.g., BMS) to process daily...
-
Senior Accounting Specialist
4 weeks ago
Raleigh, North Carolina, United States First Citizens Bank Full timeOverview: This position performs bookkeeping, accounting, and analysis at an advanced level of volume and support for the Accounting function of the Bank. Reviews financial transactions, prepares reports, and performs account reconcilements both manually and through the technical accounting system. Processes financial statements and data to provide...
-
Accounts Payable Specialist
3 days ago
Durham, North Carolina, United States RTI International Full timeOverview: RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Our vision is to address the world's most critical problems with science-based solutions in pursuit of a better future. Our staff of nearly 6,000 people in more than 80 countries work to address complex social and scientific challenges on...
-
Supervisor, Accounts Payable
3 weeks ago
Greensboro, North Carolina, United States Cone Health Full timeOverview: Responsible for overseeing the payment function, including directing staff in processing payments ensuring adherence to policies and procedures. Ensuring timely payments of vendor invoices and employee expense reports. Please note: This is an on-site position. Talent Pool: Corporate...