Change Management Lead

2 weeks ago

Hanover Maryland, United States Allegis Group Full time
Overview:

Job Summary:

The EVOLVE Change Management Lead will direct a team of contract and employee change managers who provide dedicated change management and consulting support for change initiatives, as well as promote increased change capability in individuals and groups for a range of projects in the CTC/PTC and Finance value streams of the EVOLVE program. 

 

The Lead and his/her team will work closely with key  project team members, business process owners, business stakeholders, IS teams, and operating company partners to implement a change management framework that enables the deployment of concurrent projects and successfully prepares employees to adopt and sustain new behaviors and ways of working. 

 

The Lead will both maintain change management project leadership responsibilities and will support and oversee his/her team in the development and implementation of change plans, including communication planning, leadership, and stakeholder engagement, and learning and development planning to maximize employee adoption and raise the probability of success for the company’s highest-risk transformation initiatives. 

 

The Lead is expected to ensure the team achieves a high level of performance and quality in delivering exceptional business value to users and internal partners.  The Lead Change Manager reports to the Change Management Manger or Senior Manager.

Responsibilities:

Essential Functions

Develop detailed knowledge and understanding of the business strategy, objectives, and goals within the CTC/PTC and Finance value streams of EVOLVE

Establish relationships with key project leaders/product owners, and business stakeholders

Promote and sponsor joint IS/business partner interaction (ensure the collaboration between delivery teams and business partners) to foster a collaborative working environment with the various business departments and IS teams

Lead a team of change management and organization development professionals aligned with his/her assigned delivery area(s)/vertical(s)

Develop a culturally aligned team of ACM professionals

Coach, mentor, and lead project team members (project team and internal customers), educating each in the processes and tools being used and their role in the change effort

Ensure that the team applies a structured change management methodology to change-related activities, including the design/development/delivery of training and communications

Aid team in increasing productivity; help remove barriers impacting team’s ability to deliver

Track and report issues to the Project Leadership Team and IS Leadership as needed

Manage the portfolio of assigned projects and change resource load of multiple projects as required

Establish and manage a cross-operating company Change Network of key business stakeholders and team members

Partner with system integrator to develop and execute change strategy.

Partner with the IS teams, business process owners, business leaders, communications, professional development and IS leadership (Delivery Managers and executives) to ensure that the program team is set up for successful delivery of projects within the CTC/PTC and Finance value streams.

Supervisory or Management Responsibility: Manage 5-7contract or internal resources

Act as Coach-Leader, coaching others in their development as leaders of self and others; motivate and lead team members to achieve their optimum performance; Participate in the development of team members in the assigned vertical

Hold team members accountable for their commitments; Assume responsibility for execution of the ACM Strategic Change Strategy across all projects in the assigned vertical

Develop strong partnerships with OpCo and other  resources; collaborate with key partners to ensure shared ownership of exceptional user experiences and value delivery

Qualifications:
Minimum Educaiton and/or ExperienceBachelor's Degree in Computer Science, Management Information Systems, Communications, Organizational Change, Business Management, or related fields

5-7 years of experience as an IT Project, Change, Communications or Training Manager

Experience serving multiple customers at an enterprise level in a multi-phased project Excellent leadership skills

Skills/AbilitiesExperience and knowledge of change management principles, methodologies, and tools

Proven successful track record working in large/complex multi-location programs/projects

Exceptional communication skills – both written and verbal

Ability to clearly articulate or present messages to a variety of audiences, cultures, and to all levels in an organization

Ability to establish and maintain strong relationships

Ability to identify and resolve conflicts (personally, and with others)

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Flexible style to accommodate shifting business priorities and organizational change support needs

Forward looking with ability to grasp strategic vision of the desired outcome

Demonstrated ability to learn technical information quickly

Organized, strong inclination for planning, strategy, and tactics

Ability to translate strategy into actionable tactics and activities for others

Plan effectively and organize/pace the work of others

Strong problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

Facilitation skills (small meetings, large meetings, planning sessions)

Acute business acumen and understanding of organizational issues and challenges

Familiarity with project management approaches, Agile, tools and phases of the project lifecycle

Experience with large-scale organizational change efforts

Knowledge of the Staffing Industry desired

Core CompetenciesBuild relationships

Develop people

Lead change

Inspire Others

Think critically

Communicate clearly

Create accountability

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