Call Center Representative
4 weeks ago
General Summary: 100% IN OFFICE POSITION
This position will be the liaison between First Financial and its current and potential members carried out via telephone and chat rather than in person. This position requires a pleasant, professional, outgoing, friendly attitude and confident manner. The ability to accept ownership for effectively resolving member issues, complaints and inquiries keeping member satisfaction at the core of every decision and behavior.
Job Responsibilities:
• Comply and follow all Credit Union compliance regulations.
• Handle large volume of inbound and outbound calls in a timely manner and transfer sale leads to the appropriate staff member for assistance.
• Answer inquiries by clarifying desired information; researching, locating and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems to management.
• Evaluate needs of members and offer appropriate financial products and services.
• Seize the opportunity to sell additional services to our members by recognizing the member’s needs for a product and explaining the features.
• The ability to ask probing questions, understands concerns, and overcome objections.
• Basic research of accounts to resolve any discrepancies.
• Assist members in setting-up distributions of payroll and direct deposit via the mail.
• Maintain the Credit Unions database by updating all member information
• Assist members with any technical issues that they may experience with online banking, Debit/ATM and to escalate the issue to the appropriate department.
• Keeps Equipment operational by following established procedures (reporting malfunctions).
• Process all mail.
• Updates job knowledge by participating in educational opportunities
• Enhances organizational reputation by accepting ownership for accomplishing new and different requests.
• Perform all other job duties as assigned.
-
Call Center Representative
2 weeks ago
Freehold, United States Enterprise Call Center Full timeJob Description General Summary: 100% IN OFFICE POSITION This position will be the liaison between First Financial and its current and potential members carried out via telephone and chat rather than in person. This position requires a pleasant, professional, outgoing, friendly attitude and confident manner. The ability to accept ownership for effectively...
-
Call Center Representative
3 weeks ago
Freehold, New Jersey, United States Enterprise Call Center Full timeJob DescriptionGeneral Summary: 100% IN OFFICE POSITIONThis position will be the liaison between First Financial and its current and potential members carried out via telephone and chat rather than in person. This position requires a pleasant, professional, outgoing, friendly attitude and confident manner. The ability to accept ownership for effectively...
-
Call Center Representative
4 weeks ago
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionJob Titile: Call Center Representative (03:00 PM to 11:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (03:00 PM to 11:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from...
-
Call Center Representative
4 weeks ago
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionJob Titile: Call Center Representative (08:00 AM to 04:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (08:00 AM to 04:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from...
-
Call Center Representative
1 week ago
New York, United States Stratford Solutions Inc. Full timeJob Titile: Call Center Representative (03:00 PM to 11:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (03:00 PM to 11:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from the public; provide customer...
-
Call Center Representative
7 days ago
New York, United States Elle Seller Full timeElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries, resolve any issues, and ensure...
-
Call Center Representative
1 month ago
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionCall Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service requests and forward them for...
-
Call Center Representative
1 week ago
New York, United States Elle Seller Full timeElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries, resolve any issues, and ensure...
-
Call Center Representative
1 week ago
New York, United States Elle Seller Full timeJob DescriptionJob DescriptionElle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming calls and assist customers with their inquiries,...
-
Bilingual Call Center Representative
5 days ago
New York, United States CORESTAFF Services Full timeBilingual Call Center Representative Onsite: New York, NY 10004 Pay rate: $17.50 per hour Temp to Hire Training hours M-F 8:30 AM - 5:30 PM Job description Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join...
-
Bilingual Call Center Representative
1 week ago
New York, United States Corestaff Services Full timeBilingual Call Center RepresentativeOnsite: New York, NY 10004Pay rate: $17.50 per hourTemp to HireTraining hours M-F 8:30 AM - 5:30 PM Job descriptionAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join our team...
-
Bilingual Call Center Representative
7 days ago
New York, United States CORESTAFF Services Full timeBilingual Call Center Representative Onsite: New York, NY 10004 Pay rate: $17.50 per hour Temp to Hire Training hours M-F 8:30 AM - 5:30 PM Job description Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join...
-
Call Center Supervisor
4 weeks ago
Jersey City, United States Dermatology Group Full timeJob Summary: We are seeking a highly motivated and experienced Call Center Supervisor to join our team. As a Call Center Supervisor, you will be responsible for overseeing the daily operations of our call center and ensuring that our team delivers exceptional customer service. This is a leadership role that requires strong supervisory skills and the ability...
-
Call Center Manager
2 weeks ago
Perth Amboy, New Jersey, United States Jewish Renaissance Medical Center Full timeOverview: The Central Jersey Medical Center is a Federally Qualified Health Center looking to hire Full Time Manager of Patient Operations. Established in the year 2002, the CJMC has a main location in Perth Amboy, NJ 3 School Based Health Centers in Newark, NJ, and a site in Carteret, NJ. Location of Position: Perth Amboy Responsibilities: Manage, direct,...
-
Hospice Call Center Representative
1 week ago
New Franken, United States Moments Hospice Full timeJob DescriptionJob DescriptionMoments Hospice is currently looking for 3 Call Center Representatives to join our Team.1 position to work M-F 08:30am-5:00pm1 position to work M-F 08:30am-5:00pm - Bilingual English and Spanish1 position to work M-F 07:00am-03:30pmResponsibilities:- Provide exceptional customerservice to clients via phone, email, and chat-...
-
Call Center Representative Ii
23 minutes ago
New York, United States MetroPlusHealth Full time**Empower. Unite. Care.**: **MetroPlusHealth** is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. **About NYC Health + Hospitals**: MetroPlus**Health**...
-
Call Center Representative
1 day ago
New York, United States True Care Full timeJob DescriptionJob DescriptionSalary: $18-$20Company Overview: Empowering Health, Enriching Lives: True Care’s Enduring MissionAt True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care...
-
New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionBilingual (Spanish Speaking) Call Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service...
-
Call Center Supervisor
2 weeks ago
Parsippany, New Jersey, United States Western Pest Services Full timeOverview: Western is THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions. Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public...
-
Call Center Representative
4 days ago
New York, United States Winsor Consult Group Full timeJob DescriptionJob DescriptionA New York City based government contractor is looking for a Call Center Representative who can speak Fluent Spanish, Mandarin, Russian, Yiddish, Bengali, Korean, Creole, Italian, Arabic, or Polish. The right candidate will be experienced in customer service or client relations, able to work with applicants who are undergoing...