GTM Sales Solution Architect

3 weeks ago


Santa Clara California, United States ServiceNow Full time
Job Description

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

ServiceNow is actively looking for a GTM Sales Solution Architect to join our team focused on building next generation Sales DT Solutions. Our primary objective at ServiceNow is to develop a cutting-edge IT ecosystem that offers a seamless experience to our sales and operations teams, optimizing the lead-to-cash processes. We achieve this by enhancing productivity through automation and eliminating operational inefficiencies with fully integrated end-to-end sales systems.

As a GTM Sales Solution Architect, the role involves driving solution design from L1 to L3 level for the sales product roadmap and business processes in the quote to cash flow while optimizing our E2E sales processes. You will work closely with our stakeholders to understand product ideation and market positioning. Once understood, take point in the solution design of the sales processes to support the introduction of this product. As part of the enablement of these products, you will be required to recommend industry-leading practices and integrate them with the existing capabilities. The solution should provide a seamless experience from quote to entitlement processes and ensure that our DT backbone aligns with business needs, legal requirements, and industry best practices, ultimately enhancing contract efficiency, compliance, and risk management.


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