M&A Integration

3 weeks ago

Santa Clara California, United States ServiceNow Full time
Job Description

The M&A Integration & NPI GTM Readiness Director is accountable for functional integration strategy and execution, defining the M&A playbook across multiple scenarios, GTM Readiness for new product launches for integration products, and Global Operational readiness. The ideal candidate has a proven track record of launching products successfully, turning strategy into execution, transforming to drive operational scale to support speed of product innovation, and delivering business outcomes on time and with high quality. The successful candidate is a results-driven leader who brings a strategic approach and thought leadership to achieve desired business outcomes. In addition, the selected candidate has demonstrated operational rigor and continuous delivery of improvements with measurable impact.

What you get to do in this role:

Participate in due diligence for potential acquisitions, analyzing in-depth operations, Sales, Marketing and Partner aspects of businesses and performing complex analyses, including helping in developing and implementing strategies for each acquisition

Play an active role in launching new NPI offers related to alliance and acquisition

Design/optimize businesses processes to support new offers launch

Assess NPI offers for Go-To Market (GTM) readiness

Co-develop an engagement model that is repeatable, agile, and optimized launch process for these offers

Act as the Program Lead to enable GTM readiness across all functions to launch the offer

Lead the Lead to Cash cross-functional team to develop the business process & operational requirements for transactability for the offers

Work with IT and Process leaders as needed to prioritize and execute the solutions

Define and execute program plans with cross-functional teams to ensure commercial & operational readiness for launch

Ensure comprehensive planning including post sale readiness

Develop, manage, and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives

Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions

Develop required documentation such as process design documents, workshop agenda & presentations, stories, use cases, roles/responsibilities

Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives

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