Senior Account Executive

4 weeks ago


Chicago Illinois, United States Razorfish Health Full time
Job Description

PLEASE NOTE: Candidates for this role must be able to work out of our Chicago, New York, or Philadelphia offices.

Razorfish Health is seeking a Senior Account Executive who executes flawlessly, prioritizes attention to detail, and exhibits professional and motivating behavior. The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.  

Agency Operations 

Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files 

Troubleshoot: Be solution oriented. Bring problems to the attention of management 

Team leadership: Have a positive influence on internal, cross-capability team 

Knowledge  

Solid understanding of the brand, category, and at least 2 media channels 

Continuously learning technology 

Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution  

Strategy 

Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge 

Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently 

Planning: Research on category, competitive data, and therapeutic areas.  

Tactics and Execution 

Contribute thoughtfully to the brand tactical planning and creative process 

Work with account team to execute plan tactics 

Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency 

Develop strong and positive working relationships with project management, creative, finance, and other departments 

Client Relationship 

Communications: Attend client meetings and provide timely follow-up (eg, contact reports). Synchronize communications between account teams, vendors, and clients 

Presentations: Organize/manage and have experience in leading client presentations. Influence and diplomacy in written and verbal communications.  Effective but concise communications. 

Relationship: Be able to communicate directly and frequently with client autonomously. Build rapport and credibility with client peer based on trust and expert counsel. Effectively manage difficult conversations. 

Work with client to execute advertising and marketing plans 



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