Client Sales Representative

17 hours ago

Anaheim, California, United States SC Tech Strategies Full time

SC Tech Strategies, a people-first sales and business consulting firm, seeks an Client Sales Representative who combines efficiency with heart. The Client Sales Representative helps customers understand and enroll in the perfect mix of AT&T's offerings—wireless, fiber, smart home, and business-grade connectivity—in a role that values both speed and sincerity.

As a Client Sales Representative, you'll help customers take their first confident step with America's most trusted connectivity brand. The Client Sales Representative manages enrollment across AT&T's full suite—including wireless, fiber internet, smart home solutions, and business services. Above all, you'll make the entire sign-up process feel effortless, reassuring, and genuinely supportive.

Why This Client Sales Representative Role Matters

Every AT&T customer remembers how it all began—and you're the one who makes that beginning matter. As a Customer Enrollment Representative, you turn uncertainty into assurance, making sure their first touch-point with AT&T's full suite of services feels personal, protected, and purposeful.

What You'll Be Doing as the Client Sales Representative:

  • Guide customers through the enrollment process for AT&T's wireless, fiber internet, and entertainment solutions, verifying all required documentation and coordinating activation.
  • Provide clear and personalized consultations that simplify AT&T's product and service options, leveraging interactive tools and product demonstrations.
  • Manage post-sale logistics, including scheduling installations, troubleshooting setup issues, and ensuring a seamless and timely service activation.
  • Maintain meticulous and current records of all customer interactions and enrollment milestones within the CRM system for accurate performance tracking and follow-up.
  • Analyze customer usage patterns and proactively recommend tailored upgrades or new services from AT&T's product suite based on evolving needs.
  • Collaborate with internal teams and local leadership to resolve complex issues and ensure all customer experiences consistently meet AT&T's service standards.

What the Client Sales Representative Brings to the Table:

  • High school diploma or GED required; coursework in business, communications, or marketing preferred.
  • Experience in service coordination, enrollment, or account setup—ideally within telecom, utilities, or sales environments.
  • Clear communication and active listening skills, with a talent for breaking down AT&T service options into easy-to-understand choices.
  • Comfortable using CRM systems and digital platforms to keep customer records accurate, track enrollments, and manage service documentation with care.
  • Organized and adaptable, able to handle multiple enrollments smoothly while meeting goals in a fast-paced, ever-changing environment.

Job Type: Full-time

Pay: $50, $60,636.67 per year

Benefits:

  • 401(k)
  • Employee discount
  • Professional development assistance

Work Location: In person

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