Sales Team

JOB SUMMARY: You will provide outstanding customer service to all customers by facilitating in-store and out of store food/product demonstrations & events. You will demonstrate knowledge of products, accessories and services, and use this knowledge to build sales, practice suggestive selling & driving sales. Your primary role is to share your passion about the product you are representing and interest the customer in purchasing the product and promote Northgate at events and cooking classes and most of fun while doing it

Must be able to drive from store to store or to events

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• The Associate is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells products in a professional manner. Maintains an overall professional appearance consistent with the requirements of the job.
• The Associate is responsible for facilitating Miguelitos Cooking Classes, weekly and hosts about 20-25 students
• The Associate is part of the team that facilitates Adult Seasonal Cooking Classes, Avg attendance of 20-25 customers
• The Associate facilitates product launches and tasting classes, as needed.
• The Associate is part of promotional team that: sets up, promotes, sells goods, and tears down at experiential events out of Northgate, the hours at these events vary.
• The Associate is responsible for Northgate catering events both in and out of Northgate.
• The Associate is responsible for In-Store Experiential events.
• The Associate has a passion for food people and sales
• The Associate must be results driven
• The Associate must be self-motivating
• The Associate must possess the aptitude and ability to gain adequate knowledge of the products represented.
• The Associate has desire and ability to proactively intercept, engage, interact, and sell product to the consumer in a positive manner.
• The Associate must be able effectively communicate the features and benefits of the product.
• The Associate must have the ability to prepare and serve food samples using small appliances such as microwaves, fryers, skillets, coffee makers and knives.
• The Associate must maintain a clean, sterile and safe work station using cleaning chemicals.
• The Associate must maintain a professional appearance consistent with the requirements of the job, shirt is provided to associates.
• Achieves 100% execution on assigned work.
• Builds and maintains rapport with store personnel to effectively meet company and client objectives.
• Completes expense (mileage) reports as per Company Policy.
• Performs any other work-related duties as assigned.

REQUIREMENTS AND CONDITIONS:

Education/Experience

• High school diploma or equivalent preferred but not required.
• Bilingual

Certificates/Licenses/Registrations

• Food Safety Certificate
• CA Driver's License

Skills Required

• Self and Team motivator
• High communication skills
• Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.
• Ability to read, write, analyze, interpret and understand the English and Spanish language with sufficient proficiency in order to read and understand instructions for operating electronic equipment and tools, company handbooks, policies and procedures, and other written job-related documents including postings on company bulletin boards.
• Must be able to drive from store to store or to events

Physical Demands and Work Conditions

The physical demands and work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Physical Demands: The associate will be regularly required to:

• Stand up to 4 hours at a time
• Walk
• Use hands and fingers to handle or feel
• Reach with hands and arms (including reaching overhead)
• Talk and hear
• Visual ability to read instructions and perform events
• Stoop
• Kneel
• Crouch
• Climb (including use of a 6' ladder)
• Balance
• Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds)
• Push and pull a wheeled demonstration cart weighing up to 300 pounds fully laden with appliances, supplies and product
• Prepare foods using cooking utensils such as knives, convection oven, fryer, coffee maker, electric fryer, microwaves and hot oils
• Be in contact with cleaning supplies

Physical Appearance: Individuals must ensure a professional appearance and proper grooming is in order. The associate must present a neat, clean, and appropriately groomed appearance. Specific Retailer Dress code requirements are included in the training documents. In addition, tattoos must not be visible while the associate is engaged in their work assignments.

Working Conditions (environment in which the job is performed): Retail store environment and outside events with some travel.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Truck drivers must be able to pass a standard drug test and qualify as being "drug‑free" under the legal and medical guidelines permitted by the Drug‑Free Workplace Act of 1988." All other employees not subject to the U.S. Department of Transportation drug and alcohol rules and comparable state laws, must be able to pass a pre-employment drug test, which will not screen for non-psychoactive cannabis metabolites.

Northgate Markets is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Northgate Markets will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Employment and Housing Act (Ban the Box Law).

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.