Front Office Coordinator

7 days ago

Franklin, Tennessee, United States Medi-Weightloss Full time $40,000 - $60,000 per year

Position: Front Office Coordinator

Company: Medi-Weightloss of Franklin,TN

Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You

About the Role

Are you passionate about health, organization, and helping others achieve their goals?

Join Medi-Weightloss Franklin, a physician-supervised wellness clinic dedicated to transforming lives through sustainable weight management.

As our Front Office Coordinator, you'll be the welcoming face of the clinic — greeting patients, managing scheduling, and supporting both our medical team and our patients throughout their journey.

This position is part-time with flexible, staggered hours, perfect for someone who values both purpose and work-life balance.

Why Join Us:

  • Rewarding Environment: Help patients improve their health and confidence every day.
  • Supportive Team: Collaborate with a friendly, health-focused group of professionals.
  • Balanced Schedule: Enjoy staggered hours and shorter Saturdays for great work-life balance.
  • Modern Space: Work in a brand-new, beautifully designed clinic in the heart of Franklin.

Your Responsibilities:

Front Desk & Patient Coordination

  • Greet patients with warmth and professionalism at every visit.
  • Manage phone calls, texts, and online inquiries promptly and courteously.
  • Schedule and confirm appointments; maintain accurate EMR records (RxNT).
  • Process patient check-ins, payments, and product sales.
  • Reconcile end-of-day transactions and maintain organized records.

Patient Education & Sales Support

  • Explain the Medi-Weightloss program and visit structure to new patients.
  • Clearly review pricing and membership options with accuracy and empathy.
  • Convert inbound leads into booked consultations.
  • Support providers during checkout and assist with supplement or product purchases.
  • Conduct light follow-ups for missed appointments and re-engagement calls.

Administrative & Team Support

  • Assist with marketing efforts such as local events, social media updates, and promotions.
  • Communicate effectively with providers, MAs, and management to ensure smooth patient flow.
  • Maintain HIPAA compliance and uphold confidentiality.
  • Keep the reception and retail area tidy and well-stocked.

Qualifications:

  • Prior experience in a medical office, med spa, or wellness clinic preferred.
  • Excellent communication and multitasking skills.
  • Professional, polished, and patient-focused demeanor.
  • Comfort discussing program details and promoting wellness services.
  • High school diploma or equivalent required; some college preferred.

Schedule & Pay:

  • Schedule: Tuesday–Saturday (Mondays Off)
  • Early shifts: 7:00 AM or 8:00 AM – 1:00 PM
  • Two late shifts: 12:00 PM or 1:00 PM – 5:00 PM or 6:00 PM
  • Saturdays: 8:00 AM – 12:00 PM
  • Pay: based on experience

Join Our Mission

If you're compassionate, organized, and love helping others achieve better health, you'll thrive here.

Join Medi-Weightloss Franklin — The One That Works

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