Vendor Maintenance/AP Customer Service Associate
12 hours ago
Quest Group Executive Search and Staffing is looking for an experienced Vendor Maintenance/AP Customer Service Associate. Responsible for all vendor maintenance and customer service inquiries from both internal and external vendors including vendor set-ups and updates. They will own the onboarding process for vendors in both Concur and Oracle. This position will be the primary back-up for the AP Manager including cutting physical checks and other day to day operations as needed.
What You Will Do:
- Respond to all vendor servicing requests in a detailed, professional and customer service-oriented manner
- Provide support to internal business partners regarding vendor contacts
- Provide external business partners with required vendor set-up documents to ensure timely set-up (within 24 business hours) for both COGS and Non-Cogs vendors
- Assist Treasury with and resolve discrepancies related to incorrect vendor/duplicate vendor accounts
- Assist the AP Manager with year-end 1099 processing
- Prepare ad hoc analysis or other duties assigned by the AP Manager
- Serve as the primary back-up for the AP Manager
- Identify and recommend changes to improve productivity and efficiency
The Experience You Will Bring:
- Associates degree
- Temp to Perm
- 5-7+ years of experience in Accounts Payable
- Proficiency using Microsoft Office applications (strong Excel skills)
- Knowledge of Vendor Invoice Management processes and associated systems
- Proven ability to present an empathetic and positive problem-solving attitude to both internal and external partners
- Ability to manage a high volume of tasks daily with attention to detail
- Experience working with people at all levels of an organization
- Ability to work independently with minimal supervision
- Strong written and oral communication skills with a focus on customer service
- Oracle R12 experience (preferred)
- Broad industry experience and knowledge of Accounting Payable best practices, particularly as it relates to Vendor Maintenance and onboarding (preferred)
will essentially work in A/P at our Paces Ferry office, however, the role may move to the Atlantic Station office within a month or so. That has not been confirmed yet. In March 2024, will we be shifting to 3 days per week in the office. This will apply to the Temp in this role.
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