Administrative Assistant

11 hours ago


Wall Township, United States Coda Staffing Full time
Job DescriptionJob Description

Assist the Residential team with technical project review to ensure eligibility and program compliance

Responsibilities:

  • This individual will pull a daily Program Management report on “Open Projects” in various stages to review for compliance. Examples include; checking contract, AHRI, permit numbers and final invoices to forward for payment.
  • Call customers and contractors if information is missing.
  • Ensure that all data in the Program Management Software System (PMSS) program is accurate to minimize delays.
  • Prioritize workload and ensure that projects are completed and moved to Final Review within 4-6 weeks.
  • Maintain spreadsheet of any errors found by the processor and move that to a Lead for coaching.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Direct unresolved issues to the manager for the next level of support.
  • Record, categorize, prioritize, and monitor the status of all issues to resolution.
  • Assist in other projects as directed by Manager
  • HVAC related experience, familiar with AHRI preferred


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