Medical Records Clerk

4 days ago


Los Angeles, California, United States MedPOINT Management Full time
Job Description Job Description

Duties and Responsibilities

· Contact key staff at provider offices, clinics and/or hospitals via phone, fax or e-mail to request specific medical records

· Document attempts to procure select medical records including attainment success

· Ensure that the medical records received are organized, appear to be accurate and complete

· Store digital copies of the paperwork in established repository

· Obtains records in EHR systems if access available

· Safeguard the patient records and ensure that the procurement process is in compliance with HIPPA standards

· Create reports on a weekly and monthly cadence to display progress

· Meet productivity standards for obtaining medical records

· Meet compliance and timeliness regulations with medical record collection

· Assist HEDIS/STARs quality coordinators on special projects as needed

· Additional projects in the Quality Management department as required

Minimum Job Requirements

· High School graduate or GED equivalent

· Minimum one year experience working in a call center or medical record environment

Skill and Abilities

· Effective verbal and written communication skills

· Effective interpersonal skills

· Previous experience with medical/clerical office procedures preferred

· Ability to multitask in a busy department

· Minimum or higher proficiency level with Microsoft Office Programs; primarily Word and Excel 2013 or higher

· EZ-CAP knowledge a plus



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