Bilingual Call Center Representative
4 days ago
Join Forbes’ 2024 Best Employer for Diversity
If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training.
Job opportunities- Bilingual Inbound Sales Representative: Share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling.
- Bilingual Customer Service Representative: Support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products.
- Bilingual Claims Representatives: Care for customers recently in accidents by demonstrating empathy while setting up new claim reports; also offer customers additional products.
- A minimum of two years relevant work experience.
- OR A minimum of two years post-secondary education.
- Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee).
- Fluent in Spanish and English (verbal and written).
Training starts: April 2025
Schedule: Most schedules will include a weekend day and evening hours after completion of training.
Work from home office requirements- Designated workspace free from noise and other distractions.
- High-speed internet at your expense unless otherwise required by law.
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection).
- All Progressive hardware you receive needs to be connected to a surge protector.
- $20.25 or $21.50 per hour depending on the role you are selected for.
- Gainshare annual cash incentive payment up to 8% - 16% (depending on position) of your eligible earnings based on company performance.
- An additional 10% when you work evening or weekend hours.
- Performance-based rewards.
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role.
- 401(k) with dollar-for-dollar company match up to 6%.
- Medical, dental & vision, including free preventative care.
- Wellness & mental health programs.
- Health care flexible spending accounts, health savings accounts, & life insurance.
- Paid time off, including volunteer time off.
- Paid & unpaid sick leave where applicable, as well as short & long-term disability.
- Parental & family leave; military leave & pay.
- Diverse, inclusive & welcoming culture with Employee Resource Groups.
- Career development & tuition assistance.
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
-
Bilingual Call Center Representative
4 months ago
Dallas, United States ValorVIP Full timePOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to...
-
Bilingual Call Center Representative
4 months ago
Dallas, United States MCI Military Recruitment Full timePOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to...
-
Bilingual Call Center Representative
4 months ago
Dallas, United States MCI Careers Full timeLOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No...
-
Healthcare Call Center Representative
3 months ago
Dallas, United States A-Line Staffing Solutions Full timeFull time Call Center Representative openings in the Dallas, TX area with a major healthcare company! Starting ASAP!! Apply now to Luke H. with A-Line! PAY RATE: $15.00 HOURS: 8 hr-shift between 8am 5pm, Monday through Friday. Alternating Saturdays. Role is remote. Job Responsibilities: Handling incoming calls in a call center type environment from members...
-
Dallas, Texas, United States CornerStone Staffing Full timeCornerStone Staffing is seeking a highly skilled Customer Service Associate to join their team in Dallas, TX. This full-time position offers a competitive salary of $20 - $22 per hour, based on experience. The ideal candidate will have excellent written and oral communication skills, as well as the ability to handle a high-volume call center environment...
-
Call Center Representative
3 months ago
Dallas, United States PrideStaff Full timePrideStaff - 544240 [Call Center Representative] As a Call Center Representative at PrideStaff, you'll: Answer inbound calls from customers in a professional manner; Research information using multiple resources and route call to the appropriate resource; Provide customers with product and service information and resolve customers concerns and complaints;...
-
Bilingual Call Center Rep
1 day ago
Dallas, United States CornerStone Staffing Full timeCornerStone Staffing has partnered with the City of Dallas and is seeking a Customer Service Representative If you have experience working in a call center we want to hear from you! APPLY TODAY to start a CAREER! Job Title: Bilingual Customer Service Representative for WIC department (Call Center Rep) Location: Dallas, TX - Spring Valley Schedule:...
-
Call Center Representative
2 weeks ago
Dallas, United States Inkspirenize Full timePosition Title: Call Center Representative Department: Customer Service Location: Dallas, TX Employment Type: Full-Time Job Summary We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a...
-
Call Center Representative
3 weeks ago
Dallas, United States Think Tell Junction Full timeJoin Our Team as a Call Center Representative at Think Tell Junction Think Tell Junction is looking for a motivated and customer-oriented Call Center Representative to join our team. The primary responsibility of this role is to provide exceptional service by addressing customer inquiries, resolving issues, and delivering information about our products and...
-
Senior Call Center Representative
1 month ago
Dallas, United States Milliman Full timeThe Senior Call Center Representative will handle day-to-day activities of the support team as well as other assigned duties. Hours are 9:00 am to 6:00 pm with possible overtime. Who We Are Independent for over 75 years, Milliman delivers market-lead Call Center, Representative, Senior, Skills, Healthcare, Business Services, Technology
-
Bilingual Call Center Representative
4 months ago
Dallas, United States MCI Careers Full timeLOCATION: Dallas, TX SALARY: $15.00 / hour POSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will...
-
Bilingual Call Center Representative
4 months ago
Dallas, United States MCI Military Recruitment Full timePOSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries, troubleshoot basic...
-
Bilingual Call Center Representative
4 months ago
Dallas, United States ValorVIP Full timePOSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries, troubleshoot basic...
-
Inbound Call Center Representative
4 weeks ago
Dallas, Texas, United States Mass Markets Full timeMass Markets is seeking a highly skilled Inbound Call Center Representative to join our team. As an Inbound Call Center Representative, you will be responsible for handling incoming calls from customers, responding to their inquiries, and resolving any issues they may have.Key responsibilities include:Answering incoming calls and greeting customers in a...
-
Dallas Call Center Representative
4 weeks ago
Dallas, Texas, United States Mass Markets Full timeJob SummaryAs a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. This role requires strong problem-solving skills to ensure first call resolution and effective call handling. You will also need to research systems to find missing information and...
-
Bilingual English Spanish Representative Position
18 hours ago
Dallas, Texas, United States PetData Inc Full timeJob SummaryWe are seeking a skilled Bilingual English Spanish Representative to join our team at PetData Inc. In this role, you will provide exceptional customer service to our clients through various communication channels.ResponsibilitiesRespond to inbound phone calls and customer inquiries in a professional and courteous manner.Process customer requests...
-
Inbound Call Center Representative
2 weeks ago
Dallas, Texas, United States Mass Markets Full timeAbout the Position\We are hiring an experienced Inbound Call Center Representative to join our team at Mass Markets. As a key contact point for our customers, you will be responsible for resolving customer inquiries and complaints in a timely and professional manner.\\Duties and Responsibilities\This role involves handling inbound calls and emails from...
-
COBRA Specialist
6 months ago
Dallas, United States OneSource Virtual, Inc. Full timePosition Summary/ObjectiveThe COBRA Specialist - Call Center Representative supports and services clients as well as COBRA participants for whom OneSource Virtual contracted to provide COBRA AdministrationEssential Functions/Duties/ResponsibilitiesProvides professional and timely service to internal and external customersEffective communication skills via...
-
Virtual Call Center Representative
8 hours ago
Dallas, Texas, United States Workoo Technologies Full timeJob OverviewWorkoo Technologies is seeking a Virtual Call Center Representative to join our team. In this role, you will be responsible for ensuring timely data entry, reviewing and verifying data accuracy, and proactively monitoring existing data for updates. As a key member of our team, you will provide data support to colleagues upon request and perform...
-
Spanish Tolling Call Center Representative
4 weeks ago
Dallas, Texas, United States MCI Careers Full timeJob SummaryWe are seeking a highly motivated and customer-focused Spanish Tolling Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and promoting our products and services.Key...