Call Center Trainer
1 week ago
Role Summary
You will be responsible for gathering, authoring and publishing clear, concise and high-quality content for a variety of audiences. In addition, this position will perform quality assurance on content developed to ensure adherence to set styles and standards.
Roles Responsibilities- Use multiple tools and methodologies to produce user content for a variety of audiences
- Create task-oriented documentation for new processes in fast-paced business environment
- Participate in a dynamic authoring environment designed around quality, continuous improvement and fast-paced delivery.
- Collaborate with teams in the development of documentation
- Maintain a comprehensive library of technical terminology and documentation
- Manage updates and revisions
- Effectively communicate changes
- Excellent interpersonal, verbal and written communication skills
- Comfortable with ambiguity, independent development, tight, multi-faceted timelines
- Ability to grasp complex processes and distill them into usable documentation
- Skilled at prioritization and multi-tasking
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Call Center Specialist
1 week ago
Irving, United States HUB International Full timeMiniter Group provides insurance products and risk management expertise to the banking industry. Our unique culture encourages a customer-focused, consultative approach using our industry expertise, innovative technology, and employee dedication. Und Call Center Specialist, Specialist, Call Center, Customer Service, eCommerce, Insurance, Healthcare
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Call Center Representative
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Irving, United States Randstad North America, Inc. Full timePerform[ " . Perform outbound tax-related calls to borrowers throughout the workday. . Handle and address escalated customer inquiries and concerns effectively. . Provide clear, accurate information and assistance regarding tax-related matte Call Center, Representative, Technology, Staffing
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Call Center Associate
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Irving, Texas, United States Yardi Systems Full timeAbout the JobThis Client Support Specialist role is ideal for those who enjoy working in a fast-paced call center environment. As a Customer Service Representative I, you'll be responsible for providing exceptional customer service and support, handling inbound calls, emails, and chats, and maintaining accurate client records.Key Responsibilities:Answer...
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Team Lead, Call Center
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Irving, United States Navient Full timeDuncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of business processing services to government clients, including citation processing, debt collection, and integra Team Lead, Call Center, Customer Service, Business Services, Lead
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Technical Director
2 hours ago
Irving, Texas, United States Verizon Full timeAbout the RoleWe are seeking a highly experienced Engineering Manager to lead our Next Gen Applications team. As a key member of our engineering organization, you will be responsible for providing technical leadership and guidance for the development of Next Generation Call Center and Store applications on Value NSA.As an Engineering Manager, you will be a...
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Call Center Representative
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Irving, Texas, United States CornerStone Staffing Full timeCornerStone Staffing is committed to excellence in customer service, and we're seeking a talented bilingual representative to join our team. As a Call Center Representative in Irving, TX, you'll be responsible for handling repossessed accounts and providing exceptional service to our clients.This is a fantastic opportunity for those looking to develop their...
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Team Lead, Call Center
1 week ago
Irving, United States Navient Solutions, LLC Full timeDuncan Solutions Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of business processing services to government clients, including citation processing, debt collection, and integrated parking and tolling customer service. The Team Lead will be responsible for assisting the...
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Team Lead, Call Center
3 days ago
Irving, United States Navient Solutions, LLC Full timeDuncan Solutions Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of business processing services to government clients, including citation processing, debt collection, and integrated parking and tolling customer service. This is an on-site position located in Irving, TX....
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ULINE- Call Center Representative
5 days ago
Irving, United States Uline Full timeCustomer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers...
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Loan Counselor
7 months ago
Irving, United States Planet Home Lending, LLC Full timeBusiness is Booming! Planet Home Lending, LLC, is a privately held, full-service, national mortgage lender and servicer company. Planet is FNMA and FHLMC approved and sells through the Retail and Correspondent Channels, offering FHA, VA, Conventional, USDA and many other products. Planet Home Lending continues to reach month over month sales and servicing...
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Call Center Customer Support Agent
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Irving, Texas, United States Hilltop Holdings Full time**Become a Key Member of Our Team:**We are currently seeking a skilled Customer Solution Center Agent to join our dynamic team at PlainsCapital Bank. In this role, you will have the opportunity to make a lasting impact on our customers' lives by providing personalized support and guidance.Key Responsibilities:Providing exceptional customer service through...
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Loan Counselor
1 month ago
Irving, United States Planet Home Lending Full timeJob DescriptionJob DescriptionJob SummaryThe Loan Counselor (Collections Specialist) [Hybrid] is responsible for maintaining a delinquent loan collection program within established guidelines and procedures to minimize the delinquency status of the mortgage loan portfolio. Assist other loan counselors, as required, in the negotiation and collection of...
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Call Center Representative
3 months ago
Irving, United States Della Infotech Full timeCustomer problem resolution via the telephone Word processing, including general correspondence and data entry. Interface with customers regarding inquiries and complaints Effectively research internet for documentation to assist with verification requests Responsible for answering routine questions and issues about products and services from internal and...
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Call Center Representative
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Irving, United States TEKsystems Full timeJob DescriptionJob DescriptionAre you read to accelerate your career? Join our team at a leading Auto Financial company in Irving, TX! We’re seeking dedicated individuals from diverse backgrounds who crave growth and stability!Requirements:Completed 4 year Bachelor’s DegreePay:Bachelors degree holders: $21.50/hr - $23.50/hrSchedule:Monday to Friday –...
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Appointment Center Specialist
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Irving, United States A Groundworks Company Full timeGroundworks is seeking talented Appointment Center Specialists to join our tribe in Irving, TX! As an Appointment Center Specialist, you will be the voice of our brand and the first point of contact with our future customers. You will utilize excellent customer service skills to create a positive first impression with interested homeowners, then schedule...
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Appointment Center Representative
3 weeks ago
Irving, Texas, United States Groundworks Full timeGrow Your Career with GroundworksWe are seeking talented Appointment Center Representatives to join our team in Irving, TX. As a key member of our tribe, you will be the voice of our brand and the first point of contact with our customers.This role offers an excellent opportunity for career growth and professional development. You will utilize your...
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Customer Solution Center Agent
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Irving, United States Hilltop Holdings Full timeJob Description Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! The Customer Solution Center Agent will answer incoming calls from PlainsCapital Bank customers while exhibiting service beyond expectations. Will provide full-cycle customer support in a call center setting by professionally greeting callers,...
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Customer Solution Center Specialist
3 months ago
Irving, United States Hilltop Holdings Full timeJob Description Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! The Customer Solution Center Specialist is responsible for providing service beyond expectations via phone and Interactive Personal Teller Machines (PTMs). The Customer Solution Center is a combination of a traditional call center environment...
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Business Office Representative Clerk
3 weeks ago
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Business Office Representative Clerk
3 weeks ago
Irving, United States SCA Health Full timeJob DescriptionJob DescriptionBusiness Office Representative Clerk - Ophthalmology Surgery Center of DallasJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLDallas, TexasOphthalmology Surgery CenterBusiness OpsRegularFull-time2USD $16.00/Yr.USD $23.00/Yr.37771 Job Description OverviewToday, SCA Health has grown to 11,000 teammates who...